Devops & technical support Work, Jobs in Cambridge, Eng (with Salaries)

DevOps & Technical Support Engineer
CDA Group —Hitchin
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- AWS
- Free parking
- Flexible schedule
Clinical Site Technical Support Associate
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- IT
- Annual leave
- Life insurance
Quick apply
Cyber Security Engineer
Leidos —Huntingdon
- £47,600 - £61,000 a year
- Full-time
- DevOps
- Administrative experience
- Travel
- Annual leave
- Work from home
JavaScript Developer
Cambridge Intelligence —Cambridge
- Hybrid work
- JavaScript
- Annual leave
2d
Senior DevOps Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Bachelor's degree
- Linux
Staff DevOps Engineer
Renesas Electronics —Cambridge
- Full-time
- DevOps
- Windows
- AWS
- Free parking
- Referral programme
Quick apply
Automation Engineer - RuneScape Dragonwilds
Jagex: The RuneScape Company —Cambridge
- Hybrid work
- Azure
- C++
- Annual leave
- Flexible schedule
Quick apply
4d
Automation Engineer - RuneScape Dragonwilds
Jagex —Cambridge
- Azure
- C++
- Annual leave
- Flexible schedule
4d
Director of Information Security
Beyond Co —Newmarket
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- AI
- Health & wellbeing programme
- Work from home
Quick apply
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
3d
Graduate Software Engineer
Neat —Cambridge
- English
- Java
- C++
Quick apply
Cloud Software Developer in Test
Aveva —Cambridge
- Full-time
- Hybrid work
- Computer Science
- APIs
- Agile
- Annual leave
R&D Senior Member of Technical Staff
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- C++
- Agile
- Annual leave
Senior Cloud Automation Engineer
Bango —Cambridge
- DevOps
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Developer (Full Stack, Cloud, AI and Platform Delivery)
Hexcel Corporation —Duxford
- Full-time
- Azure
- Master's degree
- APIs
7d
Back-end Engineer
Renesas Electronics —Cambridge
- Full-time
- Remote
- AWS
- Analysis skills
- Organisational skills
- Free parking
- Referral programme
Quick apply
Senior Full-Stack Software Engineer (C#/.NET, React)
Gearset —Cambridge
- £59,000 - £78,000 a year
- Full-time
- Hybrid work
- Java
- AWS
- C++
- Life insurance
Senior Product Developer, AI Infrastructure Applications
CommonAI C.I.C. —Cambridge
- Full-time
- DevOps
- Linux
- Communication skills
Quick apply
2d
R&D Principal Technologist
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- C++
- Agile
- Annual leave
Staff Software Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- DevOps
- English
- C++

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DevOps & Technical Support Engineer

CDA Group
Hitchin

Apply Now

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Flexible schedule

Qualifications

Cloud infrastructure
Azure
Cloud architecture
Software troubleshooting
GCSE
Responsive web design
Technical support
Adobe Creative Suite
AWS
Analysis skills
Graphic Design
UX
Conversion optimisation
Software development
Linux
Figma
Adobe After Effects
Communication skills
Python

Full job description

ABOUT THE POSITION

We are currently recruiting for a DevOps & Technical Support Engineer to support the Cloud Infrastructure and Tier 2 of our fast-paced digital agency based in Hitchin, Hertfordshire.

CDA exists to make digital, human. We’re a full-service digital agency specialising in software development, eCommerce, customer experience and digital marketing. We value simplicity, avoiding complexity and jargon.

This opportunity will see the successful candidate responsible for CDA cloud infrastructure environments and Production incident management, working closely with
the Software Development and Operations team.

THE SUCCESSFUL CANDIDATE:

We’re looking for a technical, solution-focused individual, with experience in technical support, diagnostics, or software engineering, to join our team on a full-time, permanent basis.

This is a hybrid role with dual responsibilities of:

Support in creating and managing the CDA cloud infrastructure for our Production and Test environments
Manage incidents reported by the client and providing status updates and resolution plans for delivery to Production

KEY DUTIES AND RESPONSIBILITIES – DEVOPS

Strong appetite for latest technology and trends in the industry
Design, build, and maintain CI/CD pipelines to support rapid and reliable software delivery
Manage and optimise Linux-based environments, ensuring stability and performance
Develop automation scripts and tooling using Python and other relevant languages
Work with AWS / Azure cloud services to architect and support resilient infrastructure
Implement monitoring, logging, and alerting solutions to ensure system health and availability.
Collaborate with cross-functional teams to embed DevOps best practices across the organisation.
Contribute to security, compliance, and governance initiatives within a regulated environment.
Own complex troubleshooting cases, diagnosing and resolving issues related to the platform, integrations, and system workflows

KEY DUTIES AND RESPONSIBILITIES – TECHNICAL SUPPORT:

Take full ownership of incidents tickets through to final resolutions, ensuring client supported and updated to the closure
Ensures customer SLA’s/KPIs and quality standards are met
Communicate with the clients, providing regular updates along with realistic expectations
Technical background with experience in technical support, diagnostic or software engineering.
Strong troubleshooting, problem-solving, and analytical skills.
Exceptional written and verbal communication skills.
Previous experience in customer-facing technical roles is highly desirable
Own complex troubleshooting cases, diagnosing and resolving issues related to the platform, integrations, and system workflows
Document solutions, FAQs, and internal processes to improve efficiency and knowledge-sharing
Proactively identify patterns, bugs, or bottlenecks and suggest improvements

SKILLS AND EXPERIENCE

Minimum 3 years’ experience in user journey design
GCSE’s minimum grade C/4, including English & Maths
Degree in Graphic Design (or a relevant field)
Good understanding of Figma and Adobe Creative Suite. Knowledge in After Effects is a strong bonus, but is not a necessity
A solid understanding of user experience and UX processes
Strong understanding of mobile responsive design and mobile experience
Strong Knowledge of eCommerce CRO
Strong portfolio demonstrating creativity and ideas across online and offline
Ability to lead scoping sessions with both internal teams and clients
Good customer and stakeholder management skills
Located within a 1-hour commute of Hitchin, Hertfordshire

SALARY

Salary dependant on skills and experience
Private health and dental cover
25 days holiday (plus Bank Holidays)
Pension scheme

BENEFITS

It’s a fantastic time to join the business. Our employees value the flexible working environment and the chance to develop their skills on a wide variety of interesting projects.

Hybrid working (after probation)
Flexible working hours
Fully refurbished office for 2025
Great working environment when you’re needed in the office which includes free parking and a fully stocked kitchen with teas, coffee, snacks and more!
Frequent social events
Holiday buy back scheme
Charity volunteer day

HOW TO APPLY

Please include a cover letter with your CV. Your covering letter should tell us why you’re suitable. We will contact you should you qualify for an interview.

NO AGENCIES

EQUAL OPPORTUNITIES

As a business we are committed to the continuous improvement of diversity and equality in the workplace, and we welcome talented individuals from all backgrounds who share our passion for making digital human.

RIGHT TO WORK

If your application is successful, and we invite you for an interview/assessment, we’ll need additional information to check you have the right to work in the UK, including a copy of your passport, your National Insurance number and any other relevant proof of your right to work, for example visa or working permits.

Apply Now

Refine Your Search

devops & technical support jobs in cambridge, eng

DevOps & Technical Support Engineer

Clinical Site Technical Support Associate

Cyber Security Engineer

JavaScript Developer

Senior DevOps Engineer

Staff DevOps Engineer

Automation Engineer - RuneScape Dragonwilds

Automation Engineer - RuneScape Dragonwilds

Director of Information Security

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Graduate Software Engineer

Cloud Software Developer in Test

R&D Senior Member of Technical Staff

Senior Cloud Automation Engineer

Developer (Full Stack, Cloud, AI and Platform Delivery)

Back-end Engineer

Senior Full-Stack Software Engineer (C#/.NET, React)

Senior Product Developer, AI Infrastructure Applications

R&D Principal Technologist

Staff Software Engineer

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