Resources advisor Work, Jobs in Camelon, Fal (with Salaries)

Control Room Advisor
Direct Line Group —Glasgow
- Weekend availability
- Customer service
- Communication skills
- Employee discount
12d
Improvement Advisor
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
Quality Advisor
Omexom UK —Scotland
- English
- Microsoft Office
- IT
- Work from home
7d
Training Advisor
Albert Bartlett —Airdrie
- £14.23 an hour
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Economic Crime Monitoring and Governance Analyst
Barclays —Glasgow
- Continuous improvement
- Banking
6d
Social Impact Advisor
Balfour Beatty —Glasgow
- Hybrid work
- Annual leave
Quality Assurance (QA) Analyst
Barclays —Glasgow
- Microsoft Office
- Continuous improvement
- Quality control
2d
Helpline Advisor
Circle Health Group —Glasgow
- £24,947 a year
- Full-time
- Sales
- Customer service
- Employee discount
- Life insurance
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Financial services
- Communication skills
8d
Welfare Rights Advisor
Change Mental Health —Edinburgh
- £30,768.10 a year
- Full-time
- Mentoring
- IT
- In-person
- Employee discount
Quick apply
14d
HR People Business Partner
Apex Hotels Ltd —Edinburgh
- Full-time
- Management
- Travel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
13d
Graduate Programme, Audit - Edinburgh (Sept 2026)
SW Group —Edinburgh
- Full-time
- Tax experience
Quick apply
Head of People Partnering, Full time, Permanent
Edinburgh Napier University —Sighthill
- £58,225 - £69,488 a year
- Full-time
- Analysis skills
- University
- Human resources
- Annual leave
- Employee discount
Sales Advisor
STARK Group —Stirling
- Full-time
- Referral programme
Senior Human Resources Business Partner
Babcock International —Dunfermline
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
14d
Muse
Kate Spade —Edinburgh
- Part-time
- English
- Employee discount
Field Account Manager - Edinburgh
Just Eat Takeaway.com —Edinburgh
- Full-time
- Customer service
- Communication skills
- Flexitime
- Employee discount
Quick apply
Cancer Support Specialist - Glasgow
Maggie's —Glasgow
- £43,725 - £53,895 a year
- Full-time
- Nursing
- Nursing
Quick apply
2d

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Control Room Advisor

Direct Line Group -
Glasgow

Apply Now

Job details

Permanent
12 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Full time, permanent position (37.5 hours a week)

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

When customers need help most, our Control Room Advisors are there thinking fast, solving problems and keeping people moving. At Direct Line Group, this role sits at the heart of our Rescue operation, bringing together communication, logistics and customer care.

If you enjoy variety and want a role where no two days are the same, this could be the role for you.

What you’ll be doing

You’ll be the vital link between our frontline teams, patrols and customers, owning each case from start to finish and ensuring the right outcome, every time.

Your key responsibilities will include:

Taking ownership of incoming work from frontline teams and seeing it through to resolution

Coordinating patrols and resources to maintain effective coverage across key areas

Managing the end‑to‑end customer journey during breakdown and rescue situations

Communicating clearly and confidently with customers, patrols and internal stakeholders

Making real‑time decisions in a fast‑moving, time‑critical environment

Solving problems using initiative, judgement and sound decision‑making

Maintaining accurate records, task management and end‑of‑day invoice processing

What we’re looking for

Strong communication and customer service skills, with confidence working in pressured situations

Experience in a fast‑paced, operational or customer‑focused environment

The ability to juggle priorities while maintaining accuracy and attention to detail

A proactive, solutions‑focused mindset with ownership of decisions

Hours of work: you will need to be available to work weekends, across a 37.5-hour week (shift pattern over 2 weeks: Monday, Tuesday, Wednesday, Saturday, Sunday, Thursday, Friday, between 7am – 8.30pm)

Ways of Working

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

Employer contributed pension

Annual company bonus

Discounts on Insurance products

Generous holiday allowance

Flexible benefits package including optional health and dental insurance

Buy as you earn share scheme

Employee discounts and cashback

Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.

Apply Now

Refine Your Search

resources advisor jobs in camelon, fal

Control Room Advisor

Improvement Advisor

Quality Advisor

Training Advisor

Economic Crime Monitoring and Governance Analyst

Social Impact Advisor

Quality Assurance (QA) Analyst

Helpline Advisor

Customer Service Advisor

Customer Service Advisor

Welfare Rights Advisor

HR People Business Partner

Senior Customer Service Advisor

Graduate Programme, Audit - Edinburgh (Sept 2026)

Head of People Partnering, Full time, Permanent

Sales Advisor

Senior Human Resources Business Partner

Muse

Field Account Manager - Edinburgh

Cancer Support Specialist - Glasgow

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