Leeds Credit Union is a not-for-profit financial cooperative — one of the largest credit unions in the UK — dedicated to providing affordable savings and loans to the people of Leeds. We're not driven by shareholder returns. We're driven by our members and our community.
When you join us, you join a mission: to give people real financial alternatives and make Leeds a fairer place to live and work.
This is a rare and genuinely exciting role. As HR & Office Manager, you'll sit on our Leadership Team; with a real voice in shaping the future of the organisation while also rolling up your sleeves on the operational people and workplace activity that keeps us running day-to-day.
Whether you're coaching a manager through a tricky conversation, leading a recruitment campaign, or making sure our offices are places people are proud to work in, no two days will look the same. This role is for 29 hours per week, worked across 4 or 5 days to suit.
What you'll do:
You'll own the full employee lifecycle - from attraction to offboarding, and act as the go-to person for managers and leaders across the organisation. Day to day, that means:
- Leading end-to-end recruitment: advertising, screening, and supporting selection
- Delivering great onboarding and induction experiences for every new starter
- Coaching and supporting managers on people matters, from absence to performance
- Managing ER casework fairly and consistently, escalating where needed
- Keeping HR systems, records, and policies accurate, compliant, and up to date
- Supporting payroll processing and resolving queries with accuracy and care
- Overseeing day-to-day office operations across our sites; facilities, supplies, workspace
- Liaising with landlords and suppliers to maintain a safe, well-run working environment
- Working with leaders to ensure health & safety records, checks, and risk assessments across all sites are in place
- Contributing as a full member of the Leadership Team to drive our business priorities.
What we're looking for:
You'll be CIPD qualified (or have equivalent generalist HR experience), and bring:
- A proven track record in generalist HR, ideally in a regulated environment
- Experience supporting and coaching managers and team leaders
- Office management or coordination experience, including health and safety
- Strong organisational skills and the ability to prioritise under pressure
- Excellent communication; you're clear, empathetic, and credible at every level able to manage conflict effectively
- A data-informed mindset: you use both numbers and people insight to make good decisions
- The confidence to hold your own around a leadership table and influence with integrity
- A genuine passion for delivery, fairness, and doing the right thing by people
If this sounds like the role you've been waiting for, we'd love to hear from you.
Pay: Up to £35,000.00 per year
Benefits:
- Casual dress
- Company events
- Health & wellbeing programme
- Life insurance
- Sick pay
- Work from home
Ability to commute/relocate:
- Leeds LS1 2QB: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Leeds LS1 2QB
