Claims handler Work, Jobs in Cardiff (with Salaries)

Claims Handler
DAS UK Group —Bedwas
- Hybrid work
- Customer service
- Financial services
- Annual leave
- Employee discount
Claims Handler
Castelan —North Somerset
- From £26,250 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
11h
Paralegal
DAS UK Group —Bedwas
- Customer service
- Supervising experience
- Communication skills
- Employee discount
3d
Supervisor (Solicitor/CILEX Lawyer) - Motor Injury
DAC Beachcroft —Newport
- Hybrid work
- Microsoft Excel
- Management
- Business development
Quick apply

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Claims Handler
DAS UK Group —Bedwas
Provide clear, concise and accurate information to our customers, business partners and internal customers. With thorough coaching and support, you’ll develop…
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Analyse claims data, identify trends and develop strategies to mitigate risk and create reports, reduce claim frequency and improve overall claims management…

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Claims Handler

DAS UK Group -
Bedwas

Apply Now

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Transport links

Qualifications

Customer service
Financial services

Full job description

About The Role

ARAG UK currently have an excellent opportunity for a Claims Handler in our Bedwas office. This is a fantastic opportunity to work in an environment where you can help deliver on our commitment to Access to Justice by joining the largest UK Legal Expenses insurer. If you are looking for a career with excellent benefits, culture and training then this is the role for you! We offer a 35-hour working week with no evenings or weekends, and our bright, modern offices are centrally located with the benefit of excellent transport links. Our hybrid working patterns, once your training is complete, are two days in the office each week.

With thorough coaching and support, you’ll develop your knowledge of ARAG products and policies to become an expert in assessing and identifying claims and managing appointments of litigators and solicitors where necessary.

Rishi, who joined us this year says, “Even though I started with zero legal knowledge, the academy is so well-structured that I can actually feel my technical skills and confidence building up week by week. It’s rare to find a company that treats training as a genuine pillar rather than just a checkbox to tick.”

Once in the role, internal mobility is important to us at ARAG and there is a clear career pathway and a range of opportunities to develop your career here in the claims environment at ARAG for those looking to progress.

Alicia, who has just accepted a secondment as a Claims Team Leader, adds “ARAG has always been there to support my career development. The programmes available have helped me grow in confidence, build new skills, and feel fully supported throughout my career journey.”

As a Claims Handler you can expect to:

Case-manage a range of legal claims, with a focus on providing excellent customer service and outcomes.
Oversee the customer experience throughout the claim life-cycle from first point of contact to investigating evidence and making informed decisions on claims outcomes, displaying empathy and compassion throughout.
Provide clear, concise and accurate information to our customers, business partners and internal customers.

About You

This is an entry level role for candidates who are looking to start a career in insurance,so no claims or financial service experience is specifically required. We are looking for applicants with a clear, confident telephone manner, and experience in delivering great customer service. You’ll demonstrate patience and resilience when dealing with challenging or emotional claims and you’ll enjoy fact finding, gathering accurate information, and learning and developing your skills in assessing claims against a range of policy wordings.

We offer a range of excellent benefits designed to support you and your lifestyle including:

26 days holiday + bank holidays+ ‘MyDay’ (1 day to take at your discretion during the year)
Contributory company pension scheme (up to 10% employer match)
Opportunity to buy up to 5 days of annual leave every year
Employee Reward and Incentive Scheme
Progressive career pathway and development opportunities
The option to join our Sports and Social club which organises discounted events such as theatre visits, sporting events and shopping trips
Group Income Protection for all employees
Group Legal Protection for all employees
European Motor Assistance and Home Emergency Assistance
Inclusion in our Health Cash plan
Salary sacrifice benefits including Cycle scheme
Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

Please note:The next start date for this role will be 9th June.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

Apply Now

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Supervisor (Solicitor/CILEX Lawyer) - Motor Injury

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