Living manager Work, Jobs in Carmarthen (with Salaries)

Switchboard Manager
Hywel Dda University Health Board —Carmarthen
- £32,557 - £39,631 a year
- Full-time
- University
4d
Service Group General Manager - MH&LD
Hywel Dda University Health Board —Carmarthen
- £95,773 - £110,448 a year
- Full-time
14d
Wales General Ophthalmic Service (WGOS) 4 Pathway Co-ordinator
Hywel Dda University Health Board —Carmarthen
- £28,819 - £31,626 a year
- Full-time
- English
5d
Sales - Sales Advisor - UK
New Look —Carmarthen
- Part-time
- Microsoft Word
Pre-Registration Pharmacy Technician (Training post - Annex 21)
Hywel Dda University Health Board —Carmarthen
- £28,819 - £31,626 a year
- Full-time
- Hospital
- English
- Education
4d
Deputy Head of Podiatry/Orthotics Manager
Hywel Dda University Health Board —Carmarthen
- £67,583 - £78,530 a year
- Full-time
- English
14d
Senior Communications Officer - Public Health
Hywel Dda University Health Board —Carmarthen
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Leadership
6d
Home Carer Reablement
Carmarthenshire County Council —Carmarthenshire
- £14.78 - £16.54 an hour
- Part-time
- No experience needed
- Annual leave
- Employee discount
Clinical Secretary/Administrator - GP Practice
Hywel Dda University Health Board —Carmarthen
- £26,813 - £27,890 a year
- Part-time
- English
5h
Apprentice (Business Support) Level 2
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Part-time
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
10d
Apprentice (Procurement Officer - Property Maintenance) Level 3
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Annual leave
- Employee discount
Revenue Clerk
Carmarthenshire County Council —Carmarthen
- £13.45 - £13.69 an hour
- Full-time
- Communication skills
- Annual leave
- Employee discount
Apprentice Business Support (Law, Governance and Civil Services) Level 3
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Annual leave
- Employee discount
10d
Apprentice (Passenger Transport) Level 3
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Call to connect
- Data analysis skills
- Annual leave
- Employee discount
Apprentice (Street Works Inspector) Level 3
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Call to connect
- Annual leave
- Employee discount
Driver
Carmarthenshire County Council —Carmarthenshire
- £13.45 an hour
- Annual leave
- Employee discount
Breakfast Assistant - Myrddin School
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Communication skills
- School
- Annual leave
- Employee discount
Apprentice (Traffic Management Technician) Level 3
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Call to connect
- Annual leave
- Employee discount
Apprentice (Property Maintenance Inspector) Level 4
Carmarthenshire County Council —Carmarthen
- £13.45 an hour
- Maintenance
- Annual leave
- Employee discount
Exam Invigilator - Dyffryn Aman
Carmarthenshire County Council —Ammanford
- £13.45 an hour
- Annual leave
- Employee discount
10d

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Switchboard Manager

Hywel Dda University Health Board -
Carmarthen

Apply Now

Job details

Full-time
£32,557 - £39,631 a year
4 days ago

Qualifications

Welsh

Full job description

This is a fantastic opportunity to lead a vital frontline service and make a meaningful impact on patient experience and service delivery across the Health Board.

This post holder will play a central role in shaping and contributing to Health Board initiatives, service developments and organisational plans.

They will actively champion and embed continuous improvement approaches, with a focus on enhancing patient, service-user and staff experience. This includes identifying opportunities to streamline communication pathways, supporting digital transformation, and ensuring the switchboard service consistently meets evolving clinical and operational needs.

The Switchboard Manager will lead the delivery of a high-quality, responsive switchboard service across the Health Board, ensuring all internal and external calls are handled efficiently, professionally and with excellent customer care. You will oversee the day-to-day running of the service, ensuring appropriate staffing levels are in place and maintaining service continuity, including 24/7 cover where required.

You will use performance data and service insights to monitor standards, identify trends and drive continuous improvement, helping to enhance the efficiency, quality and responsiveness of the service. Working closely with Digital, Telecoms and operational teams, you will ensure systems and technologies are used effectively and support a reliable service, particularly during periods of high demand or major incidents.

As a visible and supportive leader, you will motivate and develop your team, fostering a positive and inclusive environment where staff feel valued and supported to deliver a patient-centred service. You will also build strong working relationships across clinical and non-clinical teams, ensuring the switchboard function supports operational priorities, critical communications and on-call arrangements.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism, thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/07/26

Apply Now

Refine Your Search

living manager jobs in carmarthen

Switchboard Manager

Service Group General Manager - MH&LD

Wales General Ophthalmic Service (WGOS) 4 Pathway Co-ordinator

Sales - Sales Advisor - UK

Pre-Registration Pharmacy Technician (Training post - Annex 21)

Deputy Head of Podiatry/Orthotics Manager

Senior Communications Officer - Public Health

Home Carer Reablement

Clinical Secretary/Administrator - GP Practice

Apprentice (Business Support) Level 2

Apprentice (Procurement Officer - Property Maintenance) Level 3

Revenue Clerk

Apprentice Business Support (Law, Governance and Civil Services) Level 3

Apprentice (Passenger Transport) Level 3

Apprentice (Street Works Inspector) Level 3

Driver

Breakfast Assistant - Myrddin School

Apprentice (Traffic Management Technician) Level 3

Apprentice (Property Maintenance Inspector) Level 4

Exam Invigilator - Dyffryn Aman

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