Contact centre team leader Work, Jobs in Castleton, Dby (with Salaries)

Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Call Centre Team Leader
Sureserve —Halifax
- £27,718 a year
- Customer service
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
9d
Director of Quality Improvement and Innovation
The Sheffield College —Sheffield
- £52,968 - £61,405 a year
- Full-time
- Teaching
- Free parking
- Annual leave
9d
Customer Service Team Lead
JaJa Finance Ltd —Manchester
- £41,000 a year
- Full-time
- Hybrid work
- First Aid Certification
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Service Representative
iFLY Indoor Skydiving —Manchester
- Sales
- Customer service
- Computer literacy
- Employee discount
9d
ESOL Associate Lecturer
The Sheffield College —Sheffield
- £13.45 - £20.52 an hour
- Part-time
- Free parking
- Annual leave
Assistant Principal Quality, Standards and Compliance
The Sheffield College —Sheffield
- £61,591 - £71,401 a year
- Full-time
- Free parking
- Annual leave
9d
Bailiff – HM Courts & Tribunals Service
HM Courts & Tribunal Service —Manchester
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee discount
4d
Student Mentor
The Sheffield College —Sheffield
- £19.33 an hour
- Full-time
- Free parking
- Annual leave
2d
Student Policy and Insight Analyst
Sheffield Students Union —Sheffield
- £30,367 a year
- Full-time
Property Manager
LRG —Salford
- Up to £29,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
5d
Group CX Manager
Leger Shearings Group —Rotherham
- Up to £60,000 a year
- Full-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Annual leave
4d
Night Team Leader
DAVID LEWIS CENTRE —Alderley Edge
- £31,438.74 a year
- Weekend availability
- Organisational skills
- Communication skills
Quick apply
Contact Centre Team Manager
First Choice Homes Oldham —Oldham
- £42,795 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Service Representative
Leep Utilities —Salford
- Up to £24,720 a year
- Hybrid work
- Computer literacy
- Annual leave
Quick apply
10d
Senior Learning & Development Specialist
Deliveroo —Manchester
- Full-time
- Sales
- Project management
HR Administration & Customer Service Advisor
Elis —Knutsford
- £28,000 a year
- Call to connect
- Customer service
- Employee assistance programme

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contact centre team leader jobs near castleton, dby

Contact Centre Team Leader

LRG -
Salford

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Job details

Benefits

Company pension

Qualifications

Leadership
Communication skills

Full job description

Job Title: Contact Centre Team Leader

Location: Exchange Quay, Manchester

Brand: LRG

Salary: OTE of £35,000 + with an uncapped bonus/ commission scheme.

Hours: Monday- Friday 9:00am-5:30pm.

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

We are looking for a highly motivated and experienced team leader to manage a team of 6-12 agents in our contact centre. The successful candidate will be responsible for ensuring that core KPIs are achieved and quality assessments are carried out. They will also be responsible for other tasks associated with managing a team of agents.

Key Responsibilities:

Manage a team of 6-12 agents
Ensure that core KPIs are achieved
Carry out quality assessments
Provide coaching and feedback to agents
Ensure that all agents are trained to a high standard
Monitor and report on team performance
Ensure that all company policies and procedures are adhered to
Identify areas for improvement and implement changes where necessary
Work closely with other departments to ensure that the contact centre is running smoothly
Ensure that all sales leads are dealt with in a timely and professional manner

What are we looking for:

Previous experience in a similar role
Excellent communication and interpersonal skills
Strong leadership skills
Ability to work under pressure and meet deadlines
Good problem-solving skills
Ability to motivate and inspire a team
Good knowledge of contact centre operations and best practices

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service with up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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Refine Your Search

contact centre team leader jobs in castleton, dby

Contact Centre Team Leader

Call Centre Team Leader

Sales & Loyalty Team Leader

Rapid Response Customer Service Representative

Customer Service Manager X2

Director of Quality Improvement and Innovation

Customer Service Team Lead

Customer Service Representative

ESOL Associate Lecturer

Assistant Principal Quality, Standards and Compliance

Bailiff – HM Courts & Tribunals Service

Student Mentor

Student Policy and Insight Analyst

Property Manager

Group CX Manager

Night Team Leader

Contact Centre Team Manager

Customer Service Representative

Senior Learning & Development Specialist

HR Administration & Customer Service Advisor

I want to receive the latest job alerts for contact centre team leader in castleton, dby

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