Guest service manager Work, Jobs in Castleton, Dby (with Salaries)

Relief Hostel Manager (Network Wide)
YHA England & Wales —Hope Valley
- £31,101 - £34,875 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Duty Manager
The Scotsmans Pack —Hathersage
- £32,000 - £34,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Store discount
Quick apply
General Manager
The Northern Collective —Hathersage
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Store discount
- Employee discount
Quick apply
6d
Seasonal Hospitality Team Member
YHA England & Wales —Hope Valley
- £12.71 an hour
- Seasonal
- Hospitality
- Employee assistance programme
- Employee discount
9d
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Deputy Manager
Fox House —Sheffield
- Up to £38,500 a year
- Full-time
- Management
- Annual leave
- Employee discount
Quick apply
9d
General Manager
Urban Fresh Burgers & Fries —Sheffield
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Store discount
Quick apply
9d
Caravan Park Manager Pair
The Devonshire Group —Baslow
- Up to £55,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
6d
Restaurant Manager
Peak Edge Hotel —Chesterfield
- Up to £40,000 a year
- Weekend availability
- Restaurant management
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
3d
Assistant Manager
BarBurrito - Sheffield Meadowhall —Sheffield
- £31,590 - £34,257 a year
- Full-time
- Restaurant
- Communication skills
- Employee discount
Quick apply
Clubhouse Manager
Prestbury Golf Club Ltd —Macclesfield
- £34,000 - £36,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Flexible schedule
- Sick pay
Quick apply
2d
Meeting & Event Operations Manager
Village Hotels - Cheadle —Cheadle
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Reception & Events
Manor House Lindley —Huddersfield
- £30,000 a year
- Full-time
- Sales
- Hotel
- Business development
Quick apply
3d
Deputy Manager Castle Hotel
Castle —Castleton
- Full-time
- Management
- Hotel
- Annual leave
- Employee discount
Quick apply
6d
Deputy Manager
Turtle Bay —Sheffield
- Full-time
- Bar
- Relocation assistance
- Employee assistance programme
Quick apply
Floor Supervisor
Gladstone Barber & Bistro —Stalybridge
- £22,000 - £24,000 a year
- Full-time
- Hospitality
- English
- Mentoring
- Employee discount
Quick apply
Campaigns Manager
Weston Park Cancer Charity —Sheffield
- £32,889 - £38,978 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Marketing
- Annual leave
- Work from home
Quick apply
Assistant General Manager
Hickory's Smokehouse —Poynton
- Up to £45,000 a year
- Full-time
- School
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Meeting & Event Operations Manager
Village Hotels - Ashton - M&E —Ashton-Under-Lyne
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d

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Relief Hostel Manager (Network Wide)

YHA England & Wales -
Hope Valley

Apply Now

Job details

Fixed term contract
£31,101 - £34,875 a year

Benefits

Employee assistance programme
Employee discount

Qualifications

Hospitality
Driving Licence
Management
Customer service
Catering
Microsoft Office
IT
NVQ
Cash handling
Leadership

Full job description

Relief Hostel Manager

YHA England and Wales

Fixed term, flexible contract - July 2026 to October 2027

42.5 hours per week

£31,101 - £34,875 per annum

We are looking to recruit a Relief Hostel Manager to support our fantastic network of hostels throughout England & Wales.

In this exciting role you will be supporting a large and diverse portfolio of hostels through England & Wales. The length of relief placements and size of hostels you support will vary. You will be responsible for the day-to-day operational management of the hostels and customer experience in a relief capacity. You will also work on a range of projects as agreed with your Operations Manager.

A full driving license is required and access to own vehicle as the role will require travel throughout the network. All expenses will be paid, and accommodation where required will be provided for the duration of the relief period, this could be within the hostel accommodation, staff accommodation or could require local rental by YHA to provide accommodation nearby.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

10 nights free hostel stays per year for you and up to 3 friends or family
Access to YHA’s staff discount and cash back portal
Free YHA Membership each year
Access to support via our Employee Assistance Program

There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.

What will you be doing as a Relief Hostel Manager?

You will have responsibility for the achievement of targets across all aspects of your hostel operation, including food and beverage and will be accountable for maximising revenue whilst, at the same time, controlling expenditure.
You will have management responsibility for a team of employees and occasional volunteers.
You will also contribute to the team effort in the day-to-day operation of the hostel
You will support the Operations Manager undertaking any tasks required, e.g., housekeeping, reception, food, and beverage duties.

What Skills and Experience do you need to be a Relief Hostel Manager?

Proven experience of working within the hospitality industry
NVQ Level 3 within Customer Services, Hospitality, Tourism (desirable)
Relevant statutory certificates such as: Food Safety Level 2 Certificate.
APLH Level 2 (Award for Personal Licence Holders) Certificate (or prepared to undertake if not currently held)
Knowledge and understanding of the requirements for effective safeguarding of vulnerable guests.
Previous leadership experience, including coaching and developing others and giving feedback (desirable).
People management experience, including recruitment, induction, personal objective setting, conducting reviews and managing performance (desirable).
Excellent customer service skills, including experience of handling difficult situations.
Proven ability of managing varying pressures, including peaks in workload demands.
Numerate, with experience of cash handling, Experience of managing a budget (desirable),
Knowledge and understanding of the core purpose of YHA
Proficient IT skills (ideally Microsoft Office) - experience of working with computerised booking systems is essential, This role requires weekend working on a rota basis
Ability to cook confidently and ability to train in catering duties
Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email [email protected]

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal

If you require reasonable adjustments during the recruitment process, please get in touch by emailing [email protected].

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Apply Now

Refine Your Search

guest service manager jobs in castleton, dby

Relief Hostel Manager (Network Wide)

Duty Manager

General Manager

Seasonal Hospitality Team Member

Operations Manager

Deputy Manager

General Manager

Caravan Park Manager Pair

Restaurant Manager

Guest Service Manager

Assistant Manager

Clubhouse Manager

Meeting & Event Operations Manager

Reception & Events

Deputy Manager Castle Hotel

Deputy Manager

Floor Supervisor

Campaigns Manager

Assistant General Manager

Meeting & Event Operations Manager

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