Helpdesk support Work, Jobs in Caversham, Brk (with Salaries)

First Line IT Support Apprentice
QA Apprenticeships —Reading
- £16,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Property Helpdesk Administrator
Choice Care Group —Bracknell
- £25,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Analysis skills
- Employee assistance programme
- Life insurance
1d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
10d
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
IT Support Officer
University of Oxford TSS —Headington
- £18.80 an hour
- Temporary
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
Front of House Member Experience Host - Reading
Fora Space Limited —Reading
- £26,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Annual leave
- Referral programme
Quick apply
3d
1st Line Support Analyst
FluidOne —Camberley
- £25,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
Customer Helpdesk Support
Gigaclear —Abingdon
- £26,000 - £27,500 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
4d
Facilities Team Leader
BRC Jobs —Bracknell
- £36,390 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
DCL Business Support Assistant
SouthOxfordshireAndVale —Abingdon
- £33,565 - £39,271 a year
- Microsoft Office
- Data entry
- Time management
- Flexible schedule
Quick apply
Cyber Security Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Hybrid work
- Windows
- Analysis skills
- University
- Annual leave
1d
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Heating Industry Technical Helpdesk Engineer
Navien Ltd —Guildford
- £32,000 - £40,000 a year
- Full-time
- Plumbing
- IT
- In-person
- Employee discount
- Bereavement leave
Quick apply
10d
Apprenticeship in IT Support
ramsac —Guildford
- £16,500 a year
- Hybrid work
- Customer service
- IT
Quick apply
Asset Investment Analyst
SNG (Sovereign Network Group) —Basingstoke
- £29,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
18h

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First Line IT Support Apprentice

QA Apprenticeships -
Reading

Apply Now

Job details

Full-time
£16,000 a year

Benefits

Free parking

Qualifications

Driving Licence
Azure
GCSE
Windows
Virtualisation
Computer networking
IT

Full job description

About IT QED:

itQED is an IT Managed Services Provider run by a team of enthusiastic and qualified engineers based in Arborfield, Reading. The multi-levelled engineers are highly qualified in HP and Microsoft technologies and provide IT support to companies of all sizes in the area. itQED is a young and dynamic company offering great opportunities in the IT industry and the potential for good career progression.

About the role:

This is an opportunity to join a Managed Services Provider as a First Line IT Support Apprentice. Along with other first line engineers, you will be the first port of call for all IT queries, working on potentially tight time scales, so should be able to work under pressure and prioritise tasks effectively. You may also be required to travel as part of your role. This apprenticeship will require dedicated and focused individuals to be fully committed to their learning and skillset development.

Responsibilities:

Logging calls on the helpdesk
Answering customer queries and learning customers IT systems
Providing first line IT support
Triaging calls and escalating where necessary to second line support
The installation, maintenance and administration of computer equipment and associated software, telecoms, and audio-visual systems
Conducting training to familiarise yourself with technologies in use within client environments

You will become familiar with the following technologies:

Windows 10/11
Server 2016 and above
Hyper V Virtualisation
Microsoft 365
Microsoft Azure
Cloud services
Networking, storage

Desired skills & qualities:

An enthusiastic and professional attitude
Aptitude for learning new skills
An interest in IT and career progression within the company
Customer-focused
It will be highly recommended to have a full driving license, as well as your own car – There may be scope for working at 2 or more locations - to be confirmed upon interview

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working week: 37.5 hours per week, 9am – 5:30pm

Benefits:

Free parking
Free tea & coffee
Healthcare plan

Future prospects:

itQED have a track record of employing and developing apprentices after their apprenticeships are completed, allowing them to continue learning and progress within the business.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

helpdesk support jobs in caversham, brk

First Line IT Support Apprentice

Junior Helpdesk Support Technician

Property Helpdesk Administrator

Service Desk Analyst

Junior Facilities Administrator (Admin)

IT Support Officer

Front of House Member Experience Host - Reading

1st Line Support Analyst

IT Support - Trainee

1st Line Engineer - Yateley

Customer Helpdesk Support

Facilities Team Leader

Infrastructure Technician

DCL Business Support Assistant

Cyber Security Analyst

Senior Occupational Health Advisor

IT Support Engineer - Fixed Term

Heating Industry Technical Helpdesk Engineer

Apprenticeship in IT Support

Asset Investment Analyst

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