It service delivery technician Work, Jobs in Chaddesden, Dby (with Salaries)

IT Service Delivery Technician
DHL —East Midlands Airport
- Full-time
- Customer service
- Maintenance
- Windows
- Free parking
- Employee discount
8d
Non Aseptic Technician
Lloyds Clinical —Spondon
- £28,000 a year
- Communication skills
Quick apply
14d
Non Aseptic Technician Nights
Lloyds Clinical —Spondon
- £28,000 a year
- Night shift
- Communication skills
Quick apply
IT Infrastructure Technician
Villeroy & Boch —Armitage
- Full-time
- Customer service
- English
- Communication skills
Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £28,392 - £31,157 a year
- Full-time
- IT
2d
Fleet Compliance Administrator
ATL —Derby
- £30,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Administrative experience
- Free parking
- Annual leave
Quick apply
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply
2d
GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Supply Chain Manager
Alkegen —Derby
- Full-time
- Microsoft Excel
- Microsoft Office
- Warehouse experience
Senior Science Technician
Granville Academy —Swadlincote
- £28,142 - £30,024 a year
- Laboratory experience
- Organisational skills
- Employee assistance programme
6d
operator
Sibelco —Brassington
- English
- No degree
Quick apply
3d
Design Engineer
M Group —Nottingham
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Production Operative
Campbell Scientific, Inc. —Shepshed
- £12.72 - £13.00 an hour
- Full-time
- Microsoft Office
- Organisational skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount
Quick apply
Deck Engineer
UK Research and Innovation (UKRI) —Attenborough
- £66,034 a year
- Full-time
- Engineering
- Maintenance
- Mentoring
- Sick pay
9d
Technical Trainer
Volvo Group —Bardon
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Dispenser
Boots —Asfordby
- £13.92 - £16.64 an hour
- Full-time
- IT
- Employee assistance programme
- Employee discount
Senior Design Engineer
M Group —Nottingham
- Annual leave
- Employee assistance programme
Property & Facilities Maintenance Technician
Molson Coors Brewing Company —Burton-On-Trent
- Maintenance
- Microsoft Office
- Organisational skills
9d
Design Manager
M Group —Nottingham
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Microbiology Technical Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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IT Service Delivery Technician

DHL -
East Midlands Airport

Apply Now

Job details

Permanent | Full-time
8 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

TCP
Customer service
Spark
Maintenance
Windows
Microsoft Office
DHCP
ITIL
AS400
DNS
IT
TCP/IP
Communication skills
Information Technology

Full job description

Location: DHL Aviation, East Midlands Airport

Contract type: Permanent

Hours: Monday to Thursday, 16:00 – 02:30 (40 hours per week). Flexibility is required to assist with team cover when required. Please note that hours worked between 19:00 and 07:00 include an unsociable hours allowance.

Department: IT

Grade: LP

________________________________________

Kick start your career with the #1 Best Workplace in Europe

At DHL, our people are our superpower. As the most international company in the world, we connect over 220 countries with a team of 500,000+ colleagues, delivering time-critical parcels across the globe. DHL Aviation UK forms part of DHL Express, playing a key role in keeping our network moving. We’re proud to create an inclusive, diverse workplace where everyone can thrive.

________________________________________

Why You’ll Love Working With Us

You’ll get amazing benefits while building your future:

Competitive salary + shift allowance
Annual bonus (up to 5%)
️
Pension (up to 6% company contribution)
Share Purchase Plan
️
Private medical (after 12 months)
Spark – wellbeing support
Enhanced Maternity Pay
CIS Induction Week

________________________________________

About the Role

We’re looking for a Service Delivery Technician to ensure the smooth day-to-day delivery of IT services, resolving technical issues for all users and deploying new hardware and software as needed. You’ll support both operational and office-based teams, while also contributing to a range of IT projects to drive continuous improvement.

________________________________________

✅ What You’ll Be Doing

Playing a key role within the IT team, delivering specialist 24/7 UK IT service support—onsite at EMA and remotely to LHR and LTN.
Providing a high standard of customer service when working with stakeholders across the business.
Proactively communicating issues, ensuring the right audience is informed of impact, progress, and resolution.
Monitoring IT systems to maximise uptime and performance.
Configuring, deploying, and maintaining hardware and software solutions.
Providing support across Microsoft Office, Citrix, AS400, and specialist applications.
Logging and resolving all IT tickets within agreed service levels.
Maintaining IT assets in line with ITAM processes, including conducting regular audits.
Updating and maintaining the knowledge base to promote best practice across the team.
Ensuring IT security standards are upheld and compliance requirements are met.
Identifying and driving continuous improvement opportunities.
Supporting IT project delivery in collaboration with the Programme Management Team, meeting deadlines and commitments.
Following DHL standards and guidelines to ensure compliance.
Liaising with third-party suppliers and vendors for hardware, software, and infrastructure support (BAU and project work).
Supporting additional tasks as required by EMA IT Service Delivery Management.

________________________________________

What You’ll Bring

Essential:

Hands-on experience installing, configuring, and troubleshooting hardware, including desktops, laptops, peripherals, and mobile devices.
Solid knowledge of Windows operating systems, including installation, configuration, and ongoing maintenance.
Understanding of core networking principles (TCP/IP, DNS, DHCP, Wi-Fi, and basic switching/routing).
Awareness of fundamental security practices, including malware types, physical security, system hardening, and password policies.
Strong grasp of operational best practices, including documentation, health & safety, and environmental considerations.
Experience using remote support tools and techniques.
Excellent customer service and communication skills.
An entrepreneurial mindset with a creative and innovative approach to problem-solving.
Self-aware, proactive, and committed to continuous personal and professional development.
The ability to work independently with strong self-motivation.
A collaborative approach, with a genuine passion for supporting and working alongside team members.

Desirable:

Ideally educated to degree level in a relevant IT discipline (or qualified by experience)
ITIL 4 Foundation, ITIL Strategist (Direct, Plan & Improve), ITIL Leader (Digital & IT Strategy

________________________________________

️ Closing Date: 24th June 2026

Apply now and be part of a team that keeps the world moving. ✨

________________________________________

Our Recruitment Process

We aim to make your recruitment journey smooth, transparent, and engaging. Our process often includes competency-based interviews, so be ready to share your achievements and experiences. We encourage you to ask questions along the way - recruitment is a two-way process, and we want to make sure DHL is right for you too.

Have a question? Contact our team here: [email protected]

________________________________________

Important Information

Due to the nature of our business and CAA regulations, all candidates must provide a full 5-year employment history, and a Criminal Record Check will be carried out as part of the recruitment process.

Apply Now

Refine Your Search

it service delivery technician jobs in chaddesden, dby

IT Service Delivery Technician

Non Aseptic Technician

Non Aseptic Technician Nights

IT Infrastructure Technician

Service Desk Technician

Fleet Compliance Administrator

IT Support Technician

GIS Technician

Supply Chain Manager

Senior Science Technician

operator

Design Engineer

Production Operative

Deck Engineer

Technical Trainer

Dispenser

Senior Design Engineer

Property & Facilities Maintenance Technician

Design Manager

Microbiology Technical Manager

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