Customer experience team leader Work, Jobs in Chailey, Esx (with Salaries)

Operations Manager
Clear People —Haywards Heath
- £38,000 - £45,000 a year
- Full-time
- Management
- IT
- In-person
Quick apply
9d
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
8d
Customer Service Team Leader
William Hill —Burgess Hill
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
6d
Global Customer Experience Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Leadership
- Employee discount
Quick apply
12d
Senior Customer Success Manager
KILLSTAR —Brighton
- £54,000 - £57,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Team Leader
Flying Tiger Copenhagen —Eastbourne
- Overtime
- Leadership
- Communication skills
Customer Support Executive (supporting USA customers)
CILS International —Worthing
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d
Customer Operations Senior Manager
OneFamily —Brighton
- Full-time
- Communication skills
13d
Deputy Store Manager
Lidl —Burgess Hill
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
2d
Customer Experience Advisor - 20 hours
DFS —Hove
- £12.71 an hour
Quick apply
Renewals Customer Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
Sales - Sales Advisor - UK
New Look —East Grinstead
- Part-time
- Microsoft Word
Customer Service Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
6d
Carers with Driving Experience
ONTIME TRANSPORT SERVICES LTD —Sussex
- £550 - £660 a week
- Part-time
- Customer service
- English
- Driving
Quick apply
6d
Claims Assessor
LegalAndGeneral —Brighton and Hove
- Up to £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
10d
Team Leader - Rent Arrears
LRG —Worthing
- Hybrid work
- Customer service
- Analysis skills
- Supervising experience
Quick apply
Customer Delivery Driver - Eastbourne Extra
Tesco UK —Eastbourne
- £14.18 - £15.45 an hour
- Full-time
- Employee discount
10h
Customer Advisor Renewals
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
6d
Business Administrator
Balfour Beatty —Lewes
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Annual leave
3d

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customer experience team leader jobs near chailey, esx

Operations Manager

Clear People -
Haywards Heath

Quick apply

Job details

Full-time
£38,000 - £45,000 a year
9 days ago

Benefits

Company pension

Qualifications

Management
Operations management
IT
Leadership
Marketing

Full job description

The Opportunity

Our client is a growing cleaning business with a strong reputation for quality and reliability across end of tenancy and construction cleaning. They are looking for an experienced, commercially minded Operations Manager to lead their operations team and drive the department forward.

This is a hands-on leadership role for someone who thrives in a fast-paced environment, is confident managing people and client relationships, and has the drive to make things run smoothly — and profitably.

What You’ll Be Doing

Leading day-to-day operations

Plan and coordinate daily workloads, staffing and scheduling
Act as the primary point of contact for Team Leaders
Resolve operational, staffing and scheduling challenges as they arise
Manage stock ordering and maintain inventory levels
Identify opportunities to improve efficiency and profitability

Managing client relationships and commercial activity

Oversee quotations, bookings and job allocation
Build strong client relationships and proactively manage customer satisfaction
Attend sites to scope works and prepare quotations
Support tender submissions and business development opportunities

Delivering construction cleaning projects

Manage construction cleaning projects end to end
Lead larger projects on-site, including supervising sizeable teams
Liaise with clients, site managers and contractors to ensure successful delivery

Quality, compliance and people

Champion high standards of workmanship and customer service
Conduct regular quality inspections and audits
Ensure Health & Safety compliance across the department
Lead recruitment, onboarding, training and performance management
Authorise timesheets, holiday requests and expense claims

Financial performance

Raise invoices and monitor departmental profitability using Syft
Review team performance and productivity using company reporting tools
Contribute to the continued growth of the department

What We’re Looking For

Proven experience in an operations management role, ideally within cleaning, facilities, construction or a similar service industry
Confident people manager with experience leading frontline teams
Strong client-facing skills and a commercial mindset
Excellent organisation and problem-solving ability
Comfortable working at pace and adapting to changing priorities
Financially literate, with experience monitoring budgets and profitability
Health & Safety awareness
Competent IT user; experience with operational or job management systems is an advantage

Why This Role?

You’ll join a business that values doing things properly — for its clients, its people, and its reputation. You’ll have real autonomy to shape how the operations function runs, supported by an Operations Assistant and automated systems that give you the tools to focus on what matters. If you’re looking for a role where you can genuinely make your mark, this is it.

Interested?

This role is being recruited exclusively through Clear People. To find out more or to apply, please get in touch with us directly.

Pay: £38,000.00-£45,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

customer experience team leader jobs in chailey, esx

Operations Manager

Customer Experience Specialist

Customer Service Team Leader

Global Customer Experience Manager

Senior Customer Success Manager

Team Leader

Customer Support Executive (supporting USA customers)

Customer Operations Senior Manager

Deputy Store Manager

Customer Experience Advisor - 20 hours

Renewals Customer Advisor

Sales - Sales Advisor - UK

Customer Service Advisor

Carers with Driving Experience

Claims Assessor

E-Commerce Customer Support Associate (Full Time)

Team Leader - Rent Arrears

Customer Delivery Driver - Eastbourne Extra

Customer Advisor Renewals

Business Administrator

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