Service delivery analyst Work, Jobs in Chandlers Ford, Ham (with Salaries)

Service Delivery Analyst
kingfisher —Southampton
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
12d
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
Operations Specialist
Simplify Consulting —Southampton
- Up to £90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Life insurance
Quick apply
3d
IT Service Management Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Communication skills
6d
Analytics Manager - CRM
B&Q —Eastleigh
- £70,000 - £80,000 a year
- Full-time
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
Transformation Analyst
UHS Estates Ltd ( UEL ) —Southampton
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
10d
Data Analysis and Insight Lead
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Coordinator - RCA Surveying Team
Innovus —New Milton
- £28,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
Quick apply
Production Planner
Roke —Romsey
- Full-time
- Computer literacy
- Computer skills
- Communication skills
4d
Production Planner
Roke Manor Research Limited —Romsey
- Computer literacy
- Computer skills
- Communication skills
4d
Deputy Director of Intelligence
Hampshire and Isle of Wight ICB —Eastleigh
- £94,356 - £108,814 a year
- Full-time
- Management
- Analysis skills
- Employee discount
- Sick pay
3d
Automation Analyst
IWT PHU Single Corporate Service —Portsmouth
- £32,073 - £39,043 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Senior Data Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Azure
- SQL
- Annual leave
- Employee assistance programme
5d
Transformation Implementation Manager
Benifex —Southampton
- £60,000 - £70,000 a year
- Remote
- Project management
- Employee assistance programme
- Employee discount
Senior Business Intelligence Analyst
Millbrook Healthcare Group Ltd —Southampton
- £50,000 a year
- Full-time
- Microsoft Excel
- Azure
- Engineering
- Employee discount
- Flexible schedule
Quick apply
Associate Banker
Barclays —Southampton
- Sales
- Business development
- Continuous improvement
Cyber Software Engineer
Roke Manor Research Limited —Romsey
- Linux
PMO Governance Analyst
Portsmouth Water —Havant
- £44,397 - £49,641 a year
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Asbestos surveyor or Dual Role Asbestos Surveyor/Analyst
Pennington Choices Ltd —Kings Worthy
- £28,207 - £40,535 a year
- Overtime
- Driving
- Construction
- Health & wellbeing programme
- Annual leave

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service delivery analyst jobs near chandlers ford, ham

Service Delivery Analyst

kingfisher -
Southampton

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Job details

Full-time
12 days ago

Qualifications

Analysis skills
Continuous improvement
UX
IT

Full job description

Overview

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We have an exciting new opportunity for a Service Delivery Analyst to join us, to help ensure our IT services perform at their best by turning data into meaningful insights, supporting service excellence and driving continuous improvement that enhances the experience of our colleagues and customers. This is an opportunity to make a visible impact by helping services perform more effective and supporting the delivery of great outcomes across the business.

This role will be based out of our B&Q Head Office just outside Southampton, with an expectation of 12 days a month in the office.

What's the job?

Monitor, analyse and report on service performance to ensure agreed service targets are achieved and opportunities for improvement are identified.
Maintain the Service Portfolio and support the ongoing development of the Common Service Data Model (CSDM) framework.
Ensure new and existing services are accurately documented and maintained within the Service Catalogue.
Produce and interpret service performance reports, metrics and trend analysis, providing clear recommendations to stakeholders across the IT community.
Investigate service level breaches, identify root causes and support actions that improve service performance and prevent recurrence.
Support service review meetings by documenting outcomes, tracking actions and contributing to Service Improvement Plans.
Lead and support continuous service improvement initiatives, using customer satisfaction data and collaboration with cross-functional teams to enhance service quality and user experience.

What you'll bring

Experience working within IT Service Management environments.
Experience operating in a multi-vendor IT sourcing environment.
Broad understanding of IT technology and service delivery principles.
Experience building effective relationships and communicating with internal business stakeholders.
Strong analytical skills with the ability to interpret performance data, identify trends and support continuous improvement.

How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.

We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.

What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.

Diversity & Inclusion
Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Interested? Great, apply now and help us to Power the Possible.

#LI-KO1

Apply Now

Refine Your Search

service delivery analyst jobs in chandlers ford, ham

Service Delivery Analyst

Service Desk Analyst

Operations Specialist

IT Service Management Analyst

Analytics Manager - CRM

Business Engagement and Service Improvement Manager

Transformation Analyst

Data Analysis and Insight Lead

Senior Coordinator - RCA Surveying Team

Production Planner

Production Planner

Deputy Director of Intelligence

Automation Analyst

Senior Data Analyst

Transformation Implementation Manager

Senior Business Intelligence Analyst

Associate Banker

Cyber Software Engineer

PMO Governance Analyst

Asbestos surveyor or Dual Role Asbestos Surveyor/Analyst

I want to receive the latest job alerts for service delivery analyst in chandlers ford, ham

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