Customer service centre representative 1 Work, Jobs in Charfield, Gls (with Salaries)

Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Centre Representative 1
EssilorLuxottica —Thornbury
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
People Assistant
DAC Beachcroft —Bristol
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Parts Advisor
TrustFord —Bristol
- From £13.52 an hour
- Hotel
- IT
- Communication skills
- Annual leave
- Employee discount

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Customer Service Representative - Bristol
Diligenta —Bristol
You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension…
£26,228 a year
Quick apply
Customer Service Centre Representative 1
EssilorLuxottica —Thornbury
Excellent telephone manner and communication skills – confident, calm and clear telephone skills. Provide customers with a variety of solutions, support and…

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Customer Service Representative - Bristol

Diligenta -
Bristol

Quick apply

Job details

Full-time
£26,228 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Financial services
Communication skills

Full job description

Customer Service Representative

Salary: £26,228
Monday-Friday, 8:30am - 6pm
Bristol Lake view, Bristol, BS34 8SW

You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether helping customers planning for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

We deliver exceptional customer service to customers on behalf of many well-known brands and our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

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Customer Service Representative - Bristol