Support engineer Work, Jobs in Charlestown, Fif (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
19h
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Trainee Telemetry Engineer
Exertis —Grangemouth
- £30,185 a year
- Power tools
- Communication skills
- Employee assistance programme
- Employee discount
7d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Static Multi-skilled Engineer - Electrical Bias
BAM UK & Ireland —Rosyth
- Monday to Friday
- Customer service
- Communication skills
- School
10d
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
19h
Customer Success & Support Coordinator
Datel Solutions —Dunfermline
- £13.71 - £14.21 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —Edinburgh
- £56,720 - £85,080 a year
- Full-time
- Java
- Hotel
- AWS
Signal Processing / Algorithm Engineer
Coda Octopus Products Ltd —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Analysis skills
- C++
- Maths
- Free parking
- Flexitime
Quick apply
Biomedical Technician - United Kingdom
IQVIA —Edinburgh
- Part-time
- Engineering
- English
- Microsoft Office
Trainee Telemetry Engineer
Flogas Britain —Grangemouth
- £30,185 a year
- Power tools
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Technician (Primary)
Mowi ASA —Rosyth
- Communication skills
Support Engineer M365 Operations (Req 3762)
Scottish Government —Edinburgh
- £34,936 - £37,894 a year
- Full-time
- Microsoft Access
- Azure
- Maintenance
Junior Quality Assurance Engineers
Scottish Courts and Tribunals Service —Edinburgh
- From £31,236 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
2d
Static Mechanical Engineer
BAM UK & Ireland —Rosyth
- Monday to Friday
- Customer service
- Plumbing
- HVAC
10d
Fibre Optic Engineer
Comex 2000 UK Ltd —Livingston
Quick apply
13d
Support Engineer Microsoft 365 Operations
The Scottish Government —Edinburgh
- Full-time
- Microsoft Access
- Azure
- Maintenance
Irrigation Technical Support Engineer - North
Reesink UK —Scotland
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
6d

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support engineer jobs near charlestown, fif

First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year
19 hours ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in charlestown, fif

First Line Desktop and Network IT Support Engineer.

IT Support Engineer

Trainee Telemetry Engineer

Deskside Support Engineer (Edinburgh)

Static Multi-skilled Engineer - Electrical Bias

Join the Growing Cyber Security Practice at Methods

Technical Support Engineer

Customer Success & Support Coordinator