Credit Control Coordinator
Location: Gravesend, UK (minimum 3 days per week on-site)
Hours: Standard 40-hour week, Monday to Friday, 08:30 – 17:30
About Moove:
At Moove, our vision is to become the global benchmark in lubricant sales and distribution. Part of the Cosan Group, Moove operates extensively across Europe, North and South America, and Asia-Pacific, with our European headquarters established in the UK since 2012. We thrive in a fast-paced, ambitious environment, combining organic and strategic growth to drive our success.
The Opportunity:
The Credit Control Coordinator is responsible for leading and developing the credit control function to ensure effective management of customer credit risk and timely cash collection across a diverse, high-volume customer base. Operating within a fast-paced energy business, the role will drive strong cash performance, maintain robust controls, and support commercial growth across key sectors.
Key Responsibilities:
- Own end-to-end credit control and cash collection activities, ensuring timely recovery of customer debt and delivery of cash targets
- Monitor and manage aged debt, prioritising high-value and high-risk accounts, resolving escalated payment issues and disputes
- Conduct credit assessments, set and review credit limits/payment terms, and proactively manage customer credit risk
- Ensure compliance with internal controls, audit requirements, and delegated authorities
- Partner with Sales, Operations, and Customer Service teams to balance commercial objectives with credit risk management
- Lead, coach, and develop the credit control team, setting clear KPIs, objectives, and performance standards
- Support recruitment, onboarding, and training while fostering a collaborative and customer-focused culture
- Produce and analyse reporting on aged debt, DSO, cash performance, and risk exposure using advanced Excel skills
- Provide insights and recommendations to senior finance stakeholders and support month-end AR activities
- Drive continuous improvement through process reviews, automation initiatives, and finance transformation projects
- Maintain strong relationships with Finance leadership, external credit agencies, and key customers
About You:
Essential Qualifications and Experience:
- Proven experience as a Credit Control Coordinator or Senior AR Lead within a fast-paced corporate environment
- Strong background in high-volume B2B credit control
- Hands-on experience managing trade credit insurance, including:
- Liaison with insurers and brokers – day-today matters
- Setting and monitoring insured credit limits
- Managing claims, overdue debt and policy compliance
- Demonstratable experience credit risk and complex customer portfolios
- Advanced Excel skills (e.g. pivot tables, lookups, data analysis)
- Experience leading and developing a credit control team
- Strong stakeholder management and communication skills
- Results-driven with a clear focus on cash collection and risk mitigation
In return for joining the team, Moove offers:
- Competitive Salary
- Annual bonus
- 25 days holiday plus bank holidays
- Contributory pension scheme (company match up to 7%)
- Life Assurance 4x basic salary
- Ample free onsite parking
- Access to the subsidised canteen
- Medicash EAP and Perks
- Enhanced family leave
- Company events
Why Join Moove?
At Moove, you’ll work with a dynamic team, drive impactful projects, and contribute to our global mission of excellence in the lubricants industry. We foster a culture of innovation, collaboration, and professional growth, offering you the opportunity to shape the future of our operations in Europe and beyond.
Ready to drive change and take your career to the next level? Apply now to join Moove’s journey to excellence!
