The assessment process will comprise of the following:
Stage 1 Pre sift testing The following pre sift test will need to be completed and passed before your application will be seen by the panel:
Applicants to note:
All listed behaviours will be assessed during the Civil Service Caseworker Test.
There are no time limits for the completion of tests.
Please ensure you complete the test with enough time to fully complete and submit your application before the closing date.
Full instructions will be given at the start of the test.
The deadline for completing the tests is the same as the application deadline: 11/06/2026 at 23:55
Please ensure you leave yourself enough time to fill out the application after completing the tests.
Stage 2 Sift
An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
Experience
Your 500 word Personal statement will demonstrate your Experience against the listed essential criteria
Behaviour
Provide one 250-word example for the following Behaviour
Making Effective Decisions (lead behaviour)
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Explain how decisions have been reached in a clear and concise way, both verbally and in writing
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Analyse and research further information to support decisions
Please note, in the event of a high number of applications, Making Effective Decisions the lead criteria may be used to carry out an initial sift of applications. Candidates who pass the initial sift will be progressed to a full sift.
Stage 3 Interviews
If invited to interview Behaviours and Strength based questioning will be used.
Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.
Please note candidates that proceed to the interview stage will be required to complete an written assessment. Details will be provided in the invite to interview information.
Interviews for this role will be carried out in person at our Newport Office.
This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order.
The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role.
Applicants to note: CVs sent direct to the IPO will not be accepted.
Please note candidates that proceed to the interview stage will be required to complete a written assessment. Details will be provided in the invite to interview information.
This post is being advertised to Internal, across Government and external candidates at the same time.
Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; [email protected]
Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process.
For more information on the IPOs terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
Feedback will only be provided if you attend an interview or assessment.
