Customer Service and Showroom Assistant - Saturdays only. (Farrar & Tanner part of the Outdoor365 group)
Cheltenham, Gloucestershire
We are looking for an enthusiastic, intelligent, and friendly person to join our small team on Saturdays to help deliver our 5* customer service. In return you get free parking, refreshments, a great working environment, and a generous discount off lovely gifts. As one of our Customer Service assistants, you will assist customers who visit our showroom looking for gifts for their loved ones. In between in-store customers, you’ll handle our online order processing, and reply to customer emails.
Tasks
- Answering customer enquiries.
- Finding solutions to customer problems
- Assisting customer in our showroom
- Processing online orders
Key attributes and requirements
- Professionalism
- Patience
- To be able to follow instruction
- Problem-solving skills
- Clear Communication skills
- Good written skills
- Friendly Attitude
- Strong time management
- Ability to listen and empathise
- And a “people-first” attitude
We'd like you to have worked in a customer service role before, either in store or restaurant environments. Please apply for our job outlining why you'd be suitable. The hours for this role are 9-5pm every Saturday. You must be over 18 to apply.
Pay: £12.71-£13.00 per hour
Benefits:
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
