Join Barclays in the Office of Legal Obligations (OLO) in a high impact role focused on rethinking how complex regulatory and control processes are designed, executed, and scaled. Our Control Mapping Operations (CMO) Program Support - VP is built for someone who is energized by AI enabled problem solving, process transformation, and strategic simplification and change management, and who wants to help shape the future of control mapping operations rather than just operate within it. This is a strategic enablement and process innovation position, sitting at the intersection of regulation, controls, data, and emerging technology - with the mandate to challenge existing ways of working and make them smarter, faster, and more scalable. In this role, you will help re engineer how control mapping and obligation analysis are performed, using a combination of structured judgment, advanced analytics, and AI enabled tooling. You will work closely with senior stakeholders to turn fragmented, manual, and highly detailed processes into clear, repeatable, insight driven operating models. A core part of the role is identifying where AI and advanced analytics can meaningfully augment human judgment - improving speed, consistency, and transparency. You will play a key role in shaping how OLO scales its work, supports regulatory change, and enables better decision making through high quality insight.
To be successful in your role as Control Mapping Operations (CMO) Program Support - VP you should have:
Experience in process redesign, strategic analysis, or transformation-oriented roles
A strong interest in AI and advanced analytics, with firsthand experience using these tools to improve outcomes
The ability to simplify complexity without oversimplifying risk, applying sound judgment in ambiguous or evolving situations
Support senior management and ExCo presentations by translating complex, abstract concepts into clear, concise, and decision focused management level materials
Experience working in, alongside, or closely with internal consulting, advisory, strategy, or transformation teams, or a clear consulting style approach to problem solving within a corporate environment
Other highly valued skills include:
Demonstrated experience using AI enabled tools, data analytics, or visualization platforms to drive insight and efficiency
Strong understanding of regulatory and control environments, paired with a commercial, forward-looking perspective
Advanced critical thinking skills, with the ability to move between detail and strategy seamlessly
Excellent written and verbal communication, particularly in storytelling with data and insight
Emerging leadership capability - influencing expertise, curiosity, and collaboration rather than hierarchy
You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
This role will be based in Knutsford.
Purpose of the role
To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.
Accountabilities
- Knowledge of business areas, products, processes and platforms to be able to assess risk
- Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
- Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
- Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
- Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
- Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.
Vice President Expectations
- To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
- If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
- OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
- Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem solving processes.
- Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
