Part time player experience sales coordinator Work, Jobs in Chesterfield (with Salaries)

Part-Time Player Experience Sales Coordinator
The Great Escape Game, Sheffield —Sheffield
- £14 an hour
- Overtime
- CRM software
- Sales
- Customer service
- Employee discount
Quick apply
Reservations Coordinator
Mercure Barnsley Tankersley Manor Hotel —Barnsley
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply

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Part-Time Player Experience Sales Coordinator

The Great Escape Game, Sheffield -
Sheffield

Quick apply

Job details

Part-time
£14 an hour

Benefits

Employee discount

Qualifications

CRM software
Sales
Customer service
Complaint handling
Organisational skills
HubSpot
Communication skills

Full job description

Phone Sales & Events Coordinator
The Great Escape Game & Gameshow All-Stars
Hours: 16 hours per week, Saturday and Sunday 09:00 - 17:30 or 10:00 - 18:30.
(Occasional overtime cover required)

We’re looking for a confident, organised, and people-focused individual to join our Player Experience Team. This role sits at the heart of our business, handling inbound enquiries and helping guests plan unforgettable experiences across The Great Escape Game and Gameshow All-Stars.

If you enjoy speaking to people, closing bookings, and keeping everything running smoothly behind the scenes, this could be the role for you.

The Role

This is a phone-led sales and coordination role, focused on converting enquiries into bookings and ensuring every event is planned accurately and professionally. You’ll support everything from small group bookings to large corporate events, confidently upselling add-ons such as food, drinks, and experience upgrades.

You’ll also help monitor inboxes and live chat, handle customer queries and complaints, and work closely with venue operations and marketing teams. From time to time, you may also support outreach and brand awareness campaigns, including networking events and off-site promotional activity.

Key Responsibilities

Handling inbound phone calls and enquiries across all venues
Converting enquiries into bookings with confident upselling
Planning and organising group, party, and corporate events
Monitor sales targets and assist in developing strategies to achieve organisational objectives.
Using a CRM system to log and manage enquiries (HubSpot experience ideal)
Handling customer complaints and feedback professionally and empathetically
Liaising with venue teams to ensure bookings are delivered correctly
Supporting outreach, networking, and brand awareness campaigns
Occasional on-site support for events when required
Coordinate communication between clients and internal departments to facilitate smooth processing and delivery.

About You

Confident and professional on the phone
Excellent organisational skills with the ability to manage multiple tasks efficiently.
Strong communication skills, both written and verbal, with a professional manner.
A proactive attitude with problem-solving capabilities.
Personable, approachable, and customer-focused
Comfortable handling objections and complaints
Previous sales, customer experience, or booking-based role preferred
CRM experience (HubSpot or similar) is a bonus
Flexible to occasionally support weekends or events

Why Join Us?

Work with two exciting, growing entertainment brands
Competitive Bonus Scheme (1.5% of sales)
Play a key role in shaping customer experiences
Varied, fast-paced role with real responsibility
Supportive team environment with opportunities to develop

If you enjoy turning enquiries into experiences and thrive in a people-focused role, we’d love to hear from you.

Apply now with your CV and a short cover note explaining why you’d be a great fit for the Player Experience Team.

Job Type: Part-time

Pay: £14.00 per hour

Benefits:

Employee discount

Application question(s):

Can you work Saturdays and Sundays?

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

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part time player experience sales coordinator jobs in chesterfield

Part-Time Player Experience Sales Coordinator

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