Graduate software Work, Jobs in Chew Magna, Som (with Salaries)

Technical Customer Support
Shiptheory —Bristol
- Up to £29,500 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
6h
Graduate Developer
Visionist Consulting —Newport
- Full-time
- Azure
- Java
- SQL
Software Engineer
Invergex Ltd —Bristol
- £35,000 - £50,000 a year
- Computer Science
- Java
- Master's degree
- Work from home
Quick apply
6d
Embedded Software Engineer
Zenovo —Bristol
- Up to £42,500 a year
- Full-time
- In-person
Quick apply
10d
Graduate Real-time & Embedded Software Engineer.
AB Dynamics —Bradford-on-Avon
- Full-time
- English
- Travel
- Organisational skills
Quick apply
Java + RESTful UI Software Engineer
n.able technology services —Bristol
- Computer Science
- Engineering
- Java
Project Manager
Renishaw —Wotton-under-Edge
- Up to £42,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Driving
- Free parking
- Employee assistance programme
10d
Perl + C# Software Engineer
n.able technology services —Bristol
- Oracle
- Computer Science
- English
Senior Software Engineer
Riskaware —Bristol
- Doctoral degree
- Engineering
- Java
Lead Embedded Software Engineer
Renishaw —Wotton-under-Edge
- Up to £60,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Schematics
- Free parking
- Employee assistance programme
R&D System Engineer (data storage)
n.able technology services —Bristol
- Computer Science
- Engineering
- Windows

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Technical Customer Support

Shiptheory
Bristol

Quick apply

Job details

Full-time
Up to £29,500 a year
6 hours ago

Benefits

Company pension
Company events

Qualifications

Customer service
GCSE
Logistics
Technical support
IT support
IT

Full job description

Job Description

We are looking for a confident, technically competent and friendly Technical Customer Support member for a fast-growing Software company with a market-leading product.

This is a position where you will be at the forefront of that growth. As the first point of contact you will be responsible for assisting customers resolve their issues with the software.

This role would suit a graduate, somebody starting out in their career or somebody with strong experience within a Customer Service role.

Responsibilities

You will be the first point of contact for customers wanting assistance.
Remotely connecting to customers' computers and helping configure or troubleshoot printing issues.
Answering tickets, live chats, and incoming calls along with the rest of the technical customer support team.
Keeping detailed notes and regularly updating reporting tools.
Maintaining and updating the knowledge base for customers and the support team to use.
This role is office based; Mon - Fri & 9 - 5.

Required

High level of Customer Service skills/experience
Personable, patient, calm, and friendly
Great problem solving
Good technical literacy
Great Telephone Manner
Good IT Skills (plenty of training offered and opportunities to learn)

Desirable

Knowledge of any of the following whilst not necessary, would be great:

Experience/Understanding of eCommerce software
Experience/Understanding of Shipping / Logistics
Experience/Understanding of account / ERP software packages

Perks

£29,500 OTE - Performance and Incentive Bonuses
£26-27,000 Starting base salary
Generous holiday allowance, up to 30 days +Bank Holidays after 1 year.
Annual Bonus and regular pay reviews
Modern office with unlimited Coffee facilities & fresh fruit.
Bagel Mondays
Working with a friendly, sociable team.
Good career progression opportunities.

Location: Bristol City Centre

Job Type: Full-time

Pay: Up to £29,500.00 per year

Benefits:

Company events
Company pension

Application question(s):

There is no employee parking at the office. Will you be able to reliably commute to Bristol centre, BS1 2LZ and how?

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

graduate software jobs in chew magna, som

Technical Customer Support

Graduate Developer

Software Engineer

Embedded Software Engineer

Graduate Real-time & Embedded Software Engineer.

Java + RESTful UI Software Engineer

Project Manager

Perl + C# Software Engineer

Senior Software Engineer

Lead Embedded Software Engineer

R&D System Engineer (data storage)

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