Customer service advisor portsmouth Work, Jobs in Chichester, Wsx (with Salaries)

Service Advisor- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Customer Service & Driver Support Advisor
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- £28,500 a year
- Full-time
- Hybrid work
Quick apply
Customer Sales Advisor
Halfords —Portsmouth
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Arborist
The Guinness Partnership —Havant
- £29,897 a year
- Full-time
- Organisational skills
- Time management
9d
Dispenser
Boots —Lee-on-the-Solent
- £13.92 - £16.64 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
10d
Parts Advisor
Marshall Motor Group —Portsmouth
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
8d
Cyber Security Consultant
Redbay —Portsmouth
- £42,000 - £56,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
- Gym membership
Tower Linesperson
SSE —Portsmouth
- £38,966 - £45,905 a year
- Overtime
- Customer service
- Electrical experience
- IT
- Annual leave
- Employee discount
3d
Sales Advisor
Crew Clothing Portsmouth —Portsmouth
- £11.23 - £12.71 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
2d
Qualified Energy Awareness Operative
The fellas Group —Portsmouth
- £12.21 - £22.73 an hour
- Part-time
- Heavy lifting
- Customer service
- Administrative experience
- Flexitime
Quick apply
Smoking Cessation Advisor
Portsmouth Hospitals University NHS Trust —Portsmouth
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- Customer service
- Word processing
Quick apply
Change Specialist (part-time)
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- Part-time
- Hybrid work
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Pharmacist
Boots —Portsmouth
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days
Estee Lauder —Portsmouth
- Full-time
- Management
- Sales
- Customer service
Relief Pharmacist
Boots —Chichester
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Change & Project Coordinator
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Office experience
- Free parking
- Employee assistance programme
Quick apply
Cable Jointers
SSE —Portsmouth
- £36,139 - £50,000 a year
- Overtime
- Customer service
- In-person
- Hand tools
- Employee discount
Construction Linesperson 33KV
SSE —Portsmouth
- £36,139 - £43,188 a year
- Overtime
- Customer service
- Communication skills
- School
- Employee discount
11d
Electrical Substation Site Supervisor
SSE —Portsmouth
- £50,964 - £60,899 a year
- Full-time
- Customer service
- Supervising experience
- Travel
- Employee discount
Senior Cyber Security Consultant
Redbay —Portsmouth
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- Travel
- Financial services
- Work from home
- Gym membership

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Service Advisor- Harwoods Portsmouth Audi

Harwoods Group -
Portsmouth

Quick apply

Job details

Permanent
£28,571 - £38,171 a year
1 day ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Automotive repair
Driving Licence
Customer service
Upselling
Driving
Automotive service
Communication skills
Mechanical knowledge
Time management

Full job description

Service Advisor benefits package at Portsmouth Audi

Job Benefits

Annual bonus potential of £9,600
25 days annual leave + Bank Holidays.
Company pension scheme
Employee referral programme
Working Pattern and applicable rotas
Manufacturer training
Harwoods Academy

Hours

Monday-Friday 7.30am- 5.30pm

1 in 3 Saturdays 8.00am-12.30pm (paid as overtime)

JOB PURPOSE

The role of the Service Advisor is to:

Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.

Department/Business/Location:

Service

Reports to:

Aftersales Manager

Direct Reports:

N/A

KEY RESPONSIBILITIES

This Job Description is not contractual, and the content may be updated at any time.

Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.
Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.
Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.
Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.
Confidently establish an understanding agreement with the customer of the work to be carried out.
Accurately maintain the service department loading system in line with workshop capacity.
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
Understand and adhere to manufacturer service requirements.
Maintain safe working practices and abide high standards of the business.
Take on additional responsibilities as required by the business.

Skills & Requirements

Essential

Full UK driving licence.
Organised.
Smart appearance.
Confident.
Ability to excel in a team-based environment and achieve common goals.

Experience

Essential

1 year minimum Service Advisor experience.

The Harwoods Way

Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.

At Harwoods, our values shape who we are and how we work:

We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work

We’re proud to partner with Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.

Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.

As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.

If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.

Job Type: Permanent

Pay: £28,571.00-£38,171.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Referral programme

Licence/Certification:

UK Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service advisor portsmouth jobs in chichester, wsx

Service Advisor- Harwoods Portsmouth Audi

Customer Service & Driver Support Advisor

Customer Sales Advisor

Arborist

Dispenser

Parts Advisor

Cyber Security Consultant

Tower Linesperson

Sales Advisor

Qualified Energy Awareness Operative

Smoking Cessation Advisor

Change Specialist (part-time)

Pharmacist

Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days

Relief Pharmacist

Change & Project Coordinator

Cable Jointers

Construction Linesperson 33KV

Electrical Substation Site Supervisor

Senior Cyber Security Consultant

I want to receive the latest job alerts for customer service advisor portsmouth in chichester, wsx

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