Visitor experience manager Work, Jobs in Chickerell, Dor (with Salaries)

Visitor Experience Manager
The Tank Museum —Bovington Camp
- £37,000 - £40,500 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- IT
Quick apply
Outreach Officer
The Keep Military Museum —Dorchester
- £13.10 an hour
- Part-time
- Military
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
11d
Communications Coordinator
Dorset County Hospital NHS Foundation Trust —Dorchester
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
18h
Patient Services Administrator
Atrium Health Centre —Dorchester
- From £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
Fundraising Coordinator
Dorset County Hospital NHS Foundation Trust —Dorchester
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
18h
Director
Countrymen UK —Sherborne
- From £17 an hour
- Part-time
- Management
- Bachelor's degree
- Travel
- Free parking
Quick apply
Lecturer in Livestock
Coastland College —Dorchester
- £31,363 a year
- Full-time
Financial Officer
Fiveways School —Yeovil
- £14.82 - £16.62 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Free parking
Quick apply
5d
Caretaker / Handyperson
Dorset Studio School —Dorchester West
- £25,583 - £26,403 a year
- Part-time
- Schematics
- Maintenance
- Electrical experience
- Free parking
Quick apply
4d
Brownsea Ward Clerk
University Hospitals Dorset NHS Foundation Trust —Poole
- £25,272 a year
- Full-time
3d
Endoscopy Admissions Officer
University Hospitals Dorset NHS Foundation Trust —Poole
- £25,760 - £27,476 a year
- Full-time
- Communication skills
11d
Care Home Manager (Nursing)
Kingsley Careers —Weymouth
- £70,000 a year
- Full-time
- Nursing home
- Communication skills
- Marketing
- Relocation assistance
- Annual leave
10d
Restaurant Manager
River Cottage HQ —Axminster
- £30,000 a year
- Weekend availability
- Serving
- Hospitality
- Sales
- Free parking
- Employee discount
Quick apply
3d
Front of House and Security, Brand Ambassador (STARS) Yeovil
Securitas UK —Yeovil
- £17.50 an hour
- Part-time
- Google Suite
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Systemic Anti-Cancer Therapy ECP
University Hospitals Dorset NHS Foundation Trust —Poole
- £39,959 - £56,515 a year
- Full-time
5d
Catering Assistant
The Tank Museum —Bovington Camp
- £8.15 - £12.86 an hour
- Part-time
- IT
- Restaurant
Quick apply
3d
Locum Consultant Community Paediatrician
University Hospitals Dorset NHS Foundation Trust —Poole
- £113,565 - £150,569 a year
- Weekend availability
- Preschool
- School
14d
Facilities Operative
Bucklers Mead Academy —Yeovil
- £28,142 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Programmable logic controllers
- Free parking
- Employee assistance programme
Quick apply
5d
Senior Clinical Hip Fellow in Orthopaedics
University Hospitals Dorset NHS Foundation Trust —Poole
- £76,582 a year
- Full-time
- Hospital
3d
Specialist Pelvic Health Physiotherapist
University Hospitals Dorset NHS Foundation Trust —Poole
- £39,959 - £48,117 a year
- Full-time
- Bachelor's degree
- No degree
- Mentoring
1d

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Visitor Experience Manager

The Tank Museum -
Bovington Camp

Quick apply

Job details

Permanent | Full-time
£37,000 - £40,500 a year

Qualifications

Customer service
Upselling
Project management
IT
Communication skills
Negotiation

Full job description

Working closely with the Director of Visitor Experience & Commercial, the Visitor Experience Manager will ensure every visitor enjoys an enriching, memorable, and safe visit to the museum. This role holds primary responsibility for the daytoday management of general visitor operations, enquiries, and group bookings, ensuring seamless service and operational excellence. While the role requires strong planning and process management, it also offers significant creative scope, continuously seeking innovative ways to elevate the visitor experience and drive increased footfall through new, engaging, and dynamic programming.

Key Accountabilities:

Deputise for the Director of Visitor Experience and Commercial as and when required.
Lead and/or support on Visitor Experience Development projects, helping to ensure the Museum continues to be an industry leading Visitor Attraction.
Responsible for the Duty Manager Function at the Museum, including the writing of operational procedures, training and rotas.
Responsible for the process and procedure of general email and telephone general enquiries.
Responsible for the process and procedure of group bookings, and KPIs in relation to these.
Line manage the Visitor Experience administration team and full-time Duty Manager.
Own the Museum-wide activity planner document and chair the Activity Planner Meeting. Ensuring collaboration of the planner between all departments in the museum. Maximising internal productivity without hindering Visitor Experience.
Manage visitor experience budgets. Particularly accessibility and school holiday programming.
Lead on school holidays programming, particularly driving the 'non military' aspects broadening our audience appeal with key partnerships and 'outside the box' thinking. Working closely with the Education & Visitor Engagement Manager and Partnership & Events Development Manager to achieve this.
Work with visitor experience administrators in upselling activities.
Support the Facilities & Estates Manager in ensuring the functionality and aesthetic appearance of the Tank Museum site.
Collate, monitor and report on visitor feedback.
Support the Director of Visitor Experience and wider departmental leads in the planning and delivery of events, whilst ensuring the visitor experience is upheld throughout build, delivery and breakdown.
Comprehensive understanding of the Museum Ticketing System
Act as Duty Manager, safeguarding officer, first aider and fire marshal as required.
Support the Estates & Facilities Manager and the Health & Safety Coordinator in ensuring external contractors to the Museum have the relevant risk assessments, insurance and permits and are working appropriately in visitor areas.
Participate in the Museum call out procedures.

What you'll bring:

Essential:

Experience in a customer service role within a heritage or visitor attraction.
Managing a team
Writing and implementing operational procedures
Creative programming
Strong IT skills
Ability to organise and plan
Excellent communication skills, including dealing with members of the public as well as internal parties

Desirable:

Project management experience
Safeguarding knowledge
Negotiation skills
Qualification in Tourism or similar related field
IOSH or other H&S qualification

Due to the nature of the role the post holder will be required to work onsite. Hybrid or working from home is not available.

Advert closes - 29th June 2026

Interviews - will take place on 7th July 2026.

Quick apply

Refine Your Search

visitor experience manager jobs in chickerell, dor

Visitor Experience Manager

Outreach Officer

Communications Coordinator

Patient Services Administrator

Fundraising Coordinator

Director

Lecturer in Livestock

Financial Officer

Caretaker / Handyperson

Brownsea Ward Clerk

Endoscopy Admissions Officer

Care Home Manager (Nursing)

Restaurant Manager

Front of House and Security, Brand Ambassador (STARS) Yeovil

Systemic Anti-Cancer Therapy ECP

Catering Assistant

Locum Consultant Community Paediatrician

Facilities Operative

Senior Clinical Hip Fellow in Orthopaedics

Specialist Pelvic Health Physiotherapist

I want to receive the latest job alerts for visitor experience manager in chickerell, dor

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