Retailer support advisor Work, Jobs in Chieveley, Brk (with Salaries)

Retailer Support Advisor
Castle Trust Bank —Basingstoke
- £26,500 a year
- Full-time
- Customer service
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Insurance Advisor
Howden Group Holdings —Newbury
- Full-time
- Hybrid work
- Employee discount
Customer Support Advisor
Guardsman Industries —Abingdon
- £24,358.62 - £24,788.48 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
4d
Customer Sales Advisor
Halfords —Newbury
- £11.28 - £13.14 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
6d
Customer Service Advisor
GLL —Wantage
- Up to £13.45 an hour
- Part-time
- Customer service
- IT
- Cash handling
- Employee discount
9d
Membership Sales Advisor
Leisure Solutions Community Trust —Oxford
- £29,323 a year
- Part-time
- Business development
- IT
- Communication skills
- Employee assistance programme
Branch Manager
Alliance Automotive Group LV —Swindon
- Windows
- Employee discount
Quick apply
7d
Customer Service Advisor - 6 month FTC
DPD Group UK —Reading
- £24,700 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
4d
Employee Relations Advisor
Fugro —Wallingford
- Full-time
- Data analysis skills
- English
- Communication skills
- Referral programme
Retail Management Graduate Programme
Decathlon UK —Oxford
- £29,000 a year
- Leadership
- Employee assistance programme
- Employee discount
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Employee assistance programme
Parts Advisor
Lookers —Basingstoke
- £30,500 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
4d
Parts Advisor - Harwoods Swindon MAN Truck Centre
Harwoods Group —Swindon
- £28,089.10 - £32,889.10 a year
- Overtime
- Customer service
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
5d
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Management
- Sales
- ERP systems
Quick apply
Business Development Manager (CPG/FMCG)
Circana —Bracknell
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
10d
Service Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
7d
Business Development Manager (CPG/FMCG)
Circana UK —Bracknell
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Senior HR Advisor
XPS Pensions Group —Reading
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Continuous improvement
- Employee discount
- Referral programme
5d
Apprentice Parts Advisor
Vertu Motors —Reading
- £8 an hour
- Full-time
- English
- Employee discount
Quick apply
4d
Team Leader
The Perfume Shop —Oxford
- £14.49 an hour
- Sales
- IT
- Leadership
- Employee discount
Quick apply

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Retailer Support Advisor

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£26,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Customer service
Financial services
Communication skills

Full job description

Retailer Support Advisor

“Supporting our retail partners to deliver outstanding customer experiences.”

At Castle Trust Bank we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

Our Retail Finance division, Omni Capital, partners with retailers nationwide to provide their customers with flexible, innovative credit solutions. Using state‑of‑the‑art technology, we enable customers to spread the cost of their purchases while delivering a seamless experience for our retail partners. We’re now looking for talented individuals to help drive the continued success of Omni.

What you’ll lead and deliver:

As a Retailer Support Advisor, you’ll join our Operations team, playing a key role in supporting our retailer partners and the wider Omni business.

You’ll be responsible for handling retailer enquiries, supporting onboarding and training processes, and managing a range of operational activities that underpin our retailer relationships. Acting as a vital link between Retailer Operations, Operations Management and the Omni Account Management Team, you’ll ensure retailers receive a high‑quality, responsive service at all times.

You will:

Act as the first point of contact for retailer enquiries
Support retailer onboarding, training and ongoing operational requirements
Handle retailer application enquiries and act as the first point of escalation for customer claims
Provide day‑to‑day retailer servicing support, including: IT access and login support, Navigation of the Omni retailer portal, Payments and transactional queries
Liaise closely with the Omni Account Management and Operations teams to ensure smooth retailer support
Maintain accurate records and ensure high standards of service delivery

This is a full time role based in Basingstoke 5 days a week.

What you’ll bring:

We would like an individual who brings a strong customer‑focused mindset and a professional, approachable manner. In addition you will have the following experience

Essential

Previous experience in a customer service or support role
An excellent telephone manner
Strong communication skills, both written and verbal
High attention to detail and accuracy
The ability to manage changing priorities while maintaining service quality

Desirable

Experience within retail finance or financial services
Commercial awareness and an understanding of client relationships
Knowledge of the Consumer Credit Act (highly advantageous)

Why join Castle Trust Bank?

Competitive salary
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

retailer support advisor jobs in chieveley, brk

Retailer Support Advisor

Insurance Advisor

Customer Support Advisor

Customer Sales Advisor

Customer Service Advisor

Membership Sales Advisor

Branch Manager

Customer Service Advisor - 6 month FTC

Employee Relations Advisor

Retail Management Graduate Programme

Warehouse Process and Compliance Manager

Parts Advisor

Parts Advisor - Harwoods Swindon MAN Truck Centre

Sales Executive

Business Development Manager (CPG/FMCG)

Service Advisor

Business Development Manager (CPG/FMCG)

Senior HR Advisor

Apprentice Parts Advisor

Team Leader

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