call centre work from home Work, Jobs in chislehurst (with Salaries)

Consumer Contact Adviser: Customer Service (Permanent)
The Motor Ombudsman —London
- £28,649 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Sick pay
Quick apply
Customer Order Picker - Greenwich (Temporary Contract)
IKEA —London
- £14.80 an hour
- Temporary
- Warehouse experience
- Annual leave
- Employee assistance programme
5d
Passenger Services Coordinator
Southeastern Railway —London
- £40,174 a year
- 12 hour shift
- English
- SharePoint
- IT
- Annual leave
Quick apply
3d
customer service advisor
GLL —Charlton
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
1d
Casual Telecare Officer
Tower Hamlets —London
- £25.37 an hour
- Monday to Friday
- First Aid Certification
- Organisational skills
- Communication skills
Customer Service Executive
The Gym Group —Clapham Junction
- £28,579.12 a year
- Full-time
- Hybrid work
- Communication skills
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Customer Success Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Work from home
Contact Centre Agent
Stellantis Financial Services —Redhill
- £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Work from home
Quick apply
Casework Admin Support
Ministry of Justice —Croydon
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
2d
Planner
Mears Group —London
- Up to £32,130 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
9d
Receptionist / Administrator (London Heathrow)
Health Partners —London
- Up to £28,860 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Admin Officer, HR Operations
Ministry of Justice —London
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Human resources
- Annual leave
- Employee discount
10d
Trainee Debt Advisor
TOYNBEE HALL —London
- £28,000 a year
- Full-time
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Caseworker - Home Improvements
Sefton Council —London
- £28,598 - £32,061 a year
- Full-time
10d
Postperson with Driving
Royal Mail Group —Acton
- Part-time
- Employee discount
5d
Research Assistant (National FGM Centre)
Barnardo's —London
- Call to connect
- Microsoft Word
- Microsoft Excel
- Microsoft Office
3d
Customer Service Administrator (Call Centre Role)
Estates & Management Ltd —London
- £27,010 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Health Care Assistant
Town Medical Centre —Sevenoaks
- £12.71 - £13.80 an hour
- Part-time
- English
- IT
- In-person
Quick apply
11d

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call centre work from home jobs near chislehurst

Consumer Contact Adviser: Customer Service (Permanent)

The Motor Ombudsman
London

Quick apply

Job details

Permanent | Full-time
£28,649 a year

Benefits

Work from home
Company events
Private medical insurance
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
ADR
Communication skills
A Level
Time management

Full job description

Job Title: Consumer Contact Adviser (Customer Service)
Permanent - Full time

Responsible to: Consumer Contact Manager

Role overview:

The Motor Ombudsman’s mission is to provide the best ombudsman & dispute resolution service through passionate, engaged people, driving excellence in customer service across the automotive sector.

We take PRIDE in what we do, and are committed to our values:

Positive

Respectful

Impartial

Dynamic

Empowered

As the newest member you will be working in a high-volume contact centre environment, within a friendly and professional customer service team. You will be required to be working partly from home and partly in the office. The office is located in Central London, Westminster. As a member of the Consumer Contact Team, you will play a crucial role within our ADR service, ensuring care, empathy and an excellent service experience is provided to consumers and accredited business whilst delivering against set targets and KPIs.

TMO is an equal opportunity employer. We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone and all qualified applicants will receive consideration for employment regardless of race, colour, nationality or ethnic or national origins, sexual orientation, mental or physical disability, religion or belief, age, sex (including gender reassignment) or marital or civil partnership status. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

Main responsibilities and duties:

Manage a high volume of enquiries via inbound calls, email, Web2Case, and post.
Provide an outstanding level of customer service that champions empathetic language, adapting to different forms of operating/communication styles and implementing strong active listening skills.
Assess if the complaint received falls into TMO remit and inform the consumer accordingly.
Provide updates to consumers with existing cases via phone/email/post.
Provide accurate information when referring consumers to the appropriate bodies to assist when outside of TMO remit.
Accurate capture and logging of all mandatory data to quality requirements
Any other ad-hoc or admin duties as required.
Meet and exceed TMO Customer Service levels, Targets and KPI's
Operate within TMO values framework, processes and relevant TMO timeframes, OA Policies, and UK consumer law

Person Specification: Experience, Knowledge and Skills

Essential

Minimum 2 years’ experience in a Customer Service Contact Centre role
Strong ability to adapt to different communication styles and understand individuals needs
Ability to communicate clearly both written and verbally
Ability to remain calm in a fast-paced and challenging environment
Excellent attention to detail
Embrace and uphold TMO values
Excellent time management skills
Ability to work to individual, team and department targets and KPI’s
Highly self-motivated individual with a positive and proactive attitude that can work in a team or under own initiative

Job Types: Full-time, Permanent

Pay: £28,649.00 per year

Benefits:

Company events
Private medical insurance
Sick pay
Work from home

Ability to commute/relocate:

London SW1P 2BN: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 3 years (required)
Call Centre : 2 years (preferred)

Work Location: Hybrid remote in London SW1P 2BN

Quick apply

Refine Your Search

call centre work from home jobs in chislehurst

Consumer Contact Adviser: Customer Service (Permanent)

Customer Order Picker - Greenwich (Temporary Contract)

Passenger Services Coordinator

customer service advisor

Telephone Fundraiser - Full Time Contract (Remote)

Casual Telecare Officer

Customer Service Executive

Head of CS - Under 18s Services

Customer Success Associate

Contact Centre Agent

Casework Admin Support

Planner

Receptionist / Administrator (London Heathrow)

Admin Officer, HR Operations

Trainee Debt Advisor

Caseworker - Home Improvements

Postperson with Driving

Research Assistant (National FGM Centre)

Customer Service Administrator (Call Centre Role)

Health Care Assistant

I want to receive the latest job alerts for call centre work from home in chislehurst

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