Community Engagement Coordinator
This is a 12-month fixed term contract.
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Job Summary
This role is critical to our future success in collecting Plasma & Blood donations. Through your efforts, you will be supporting the delivery of important Community Engagement activity for NHS Blood and Transplant that will save and improve people’s lives.
As a Community Engagement Coordinator - Plasma, you will be working to help build our donor base of Plasma and Blood donors for one of our fantastic Plasma Donor Centres and raising awareness and educating communities about plasma donation. Key responsibilities include organizing and executing donor acquisition and awareness activities such as community events, on-site engagement at Plasma Donation Centres, and exploring business development opportunities
The position involves proactively approaching new businesses in line with strategic objectives, building and managing relationships with third sector and corporate partners to maximize benefits for NHSBT. Accurate maintenance of the Relationship Management database is essential, along with promoting Organ Donation and other forms of donation where appropriate.
You will also be using your organisational skills to coordinate and deliver events with the support of our talented events team.
If you like engaging with people from the community, love to take the lead and want to play a part in helping to save lives, this role is for you!
This role is based on-site, and it’s best if you live within about 12 miles of Reading Donor Centre, since things can move quickly and you might need to travel at short notice (we’ll always give you a heads-up though).
Main duties of the job
In this role you will support the plan for new recruits, raise awareness and educate about Plasma. Your responsibilities will include:
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Organising and undertaking new acquisition and awareness activity, such as events in the community, on-session engagement with donors at the Plasma DC and exploring all relevant business development opportunities.
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Approaching new businesses as agreed with their line manager / within the strategic plan to meet organisational objectives.
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Developing key relationships with key third sector and corporate organisations within the region.
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Managing relationships so that they provide maximum benefit to NHSBT.
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Maintaining the Relationship Management database in a timely and accurate manner.
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Promoting organ donation and other forms of donation where appropriate.
About You
Experience and Knowledge
- Experience in a marketing related role with evidence of positive customer benefits
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Good understanding of key communication channels such as social media, printed communications, digital communication and email and the benefits/risks
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A proven record in delivering positive results
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Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)
Qualifications and Training
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Degree or equivalent relevant experience to degree level
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Demonstrates commitment to own continued professional development (CPD)
Please view the attached Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What we offer:
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Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
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Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
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Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
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Read about our application process
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Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
This vacancy will close at 23:59 on Wednesday 8th July 2026 however this vacancy may close sooner than the advertised deadline if we receive a high volume of application.
The assessment process for this role will include: a single in-person interview. Interviews are anticipated to be held on Thursday 30th July 2026 subject to confirmation.
For informal enquiries please contact
Name: Sarah Cawthorne, Job Title: Recruiter
Contact Details: Email [email protected]
