Logistics Work, Jobs in Chorley, Lan (with Salaries)

Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
8d
Warehouse Operative (Days)
Victorian Plumbing —Leyland
- £13.20 an hour
- Day shift
- Communication skills
Quick apply
Customer Services Administrator
Kelmore Ltd —Chorley
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Office experience
- Free parking
Quick apply
21h
Purchasing Coordinator
HRH International Exports ltd —Ormskirk
- £30,000 - £32,000 a year
- Full-time
- Driving
- In-person
- Business
- Free parking
Quick apply
7d
Warehouse Operative (Nights)
Victorian Plumbing —Leyland
- £13.20 - £15.01 an hour
- Night shift
- Communication skills
Quick apply
6d
Dispatcher
Menzies Aviation —Manchester Airport
- Part-time
- Communication skills
9d
Operations System Coordinator (Night Shift)
Procter & Gamble —Skelmersdale
- £984 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Part Time Warehouse Operative/Driver
Enviroply Roofing Ltd —Chorley
- Part-time
- English
- Driving
- Organisational skills
Quick apply
Operations System Coordinator
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Principal Shipping Officer
MBDA —Bolton
- £48,000 a year
- Overtime
- Hybrid work
- Management
- Communication skills
- Time management
- Free parking
2d
Operations Manager
GXO Logistics —Preston
- Up to £52,000 a year
- Full-time
- Management
- Continuous improvement
- Warehouse experience
- Employee discount
1d
Purchasing Co-Ordinator
Victorian Plumbing —Leyland
- Communication skills
Quick apply
6d
Logistics Administrator
GBA Logistics —Preston
- £26,000 - £29,000 a year
- Full-time
- Administrative experience
- Sick pay
Quick apply
Logistics Process Leader
De La Rue —Westhoughton
- Management
- Computer literacy
- Human resources
9d
Warehouse Operative - Seasonal Until 31st October 2026
dnata —Manchester
- £13.20 an hour
- Full-time
- Bar
- English
- IT
- Free parking
- Employee assistance programme
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
1d
Materials Management Assistant
East Lancashire Hospitals NHS Trust —Blackburn
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Annual leave
1d
Sea Ocean/Air Freight Forwarder Operator with Inside Sales
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
3d
Logistics Specialist - Nights
GBA Logistics —Hesketh Bank
- £26,000 - £29,000 a year
- Full-time
- Administrative experience
- Sick pay
Quick apply

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Customer Service Coordinator

TVS Supply Chain Solutions -
Chorley

Apply Now

Job details

Permanent
8 days ago

Qualifications

Customer service
Communication skills

Full job description

Job ID: 43112

Job Function: Service Delivery Coordinator

Job Term: Permanent

Job Region: Chorley

Posted Date: 14 Apr 2026

Job Overview

Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges.

MUST BE WILLING TO MOVE TO A SHIFT PATTERN IN LINE WITH BUSINESS NEEDS IF REQUIRED

Job Responsibilities

Key Responsibilities:

CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships.
Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions.
Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions.
Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs.
Support of new client take on – supporting unblocking issues, liaising with DC operations to resolve issues
Employee of the month reward!

Qualifications and Skills

Desired Skills and Experience:

Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries.
Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations.
Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment.
Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential.
Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills.

Attributes:

Strong problem-solving skills and ability to handle multiple tasks simultaneously.
High level of attention to detail, ensuring that all customer interactions and records are accurate.
Ability to work independently and as part of a team to meet goals and objectives.
A positive, customer-focused attitude with a passion for providing exceptional service.

Place of Work:
This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites.

Shift patterns IF introduced would include weekend work/bank holidays on a rota’d basis

Current working hours:

Monday- Friday covering on a rota’d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness

Job Location

Chorley

Apply Now

Refine Your Search

logistics jobs in chorley, lan

Customer Service Coordinator

Warehouse Operative (Days)

Customer Services Administrator

Purchasing Coordinator

Warehouse Operative (Nights)

Dispatcher

Operations System Coordinator (Night Shift)

Part Time Warehouse Operative/Driver

Operations System Coordinator

Principal Shipping Officer

Operations Manager

Purchasing Co-Ordinator

Logistics Administrator

Logistics Process Leader

Warehouse Operative - Seasonal Until 31st October 2026

Operations Manager - Fleet Services

Logistics Coordinator

Materials Management Assistant

Sea Ocean/Air Freight Forwarder Operator with Inside Sales

Logistics Specialist - Nights

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