Sales controller exeter Work, Jobs in Chulmleigh, Dev (with Salaries)

Service Controller
Holt JCB —Exeter
- Full-time
10d
Sales Controller - Exeter
City West Country Ltd —Exeter
- Up to £57,278.78 a year
- Call to connect
- Sales
- Employee assistance programme
- Employee discount
Quick apply
1d
Service Advisor (PC) - Mercedes-Benz of Exeter
City West Country Ltd —Exeter
- Up to £38,900 a year
- Call to connect
- IT
- Employee assistance programme
- Employee discount
Quick apply
Account Manager - Boots, Exeter
Revlon Corporate —Exeter
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
13d

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Service Controller
Holt JCB —Exeter
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10d

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Service Controller

Holt JCB -
Exeter

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Job details

Full-time
10 days ago

Full job description

Exeter Depot

Full Time

The Service Controller ensures the efficient scheduling, coordination, and monitoring of service operations across Holt JCB depots. They act as the central communication hub between customers, technicians, and management, ensuring compliance, safety, and customer satisfaction while optimising resource use.

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Key Responsibilities:

Service Coordination

Schedule and allocate jobs to technicians based on skills, availability, and location.
Monitor job progress and update customers proactively.

Customer Communication

Act as the first point of contact for service queries.
Provide clear, timely updates on service status, costs, and completion.

Compliance& Safety

Ensure technicians meet JCB and industry safety standards.
Track mandatory training and certifications (e.g., HaV Authorised Person Workshop).

Administration& Reporting

Maintain accurate service records, job sheets, and system entries.
Generate performance reports (e.g., turnaround times, first-time fix rates).

Continuous Improvement

Identify bottlenecks and propose process improvements.
Support initiatives for customer satisfaction and operational efficiency.

Apply online

Please email a CV separately to [email protected]

About Holt JCB

First established in 1979, Holt JCB is the appointed JCB Dealer for South West England and South Wales.

We operate seven depots conveniently located across the region, which act as a hub for our local sales, parts, attachments and service teams. All of whom understand their local area and bring in-depth knowledge and experience of ‘everything JCB’ throughout your journey with us.

As a family business our primary aim is to ensure that we deliver first-class customer care so that you, our customers, make Holt JCB your supplier of choice well into the future.

Apply Now

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sales controller exeter jobs in chulmleigh, dev

Service Controller