With software Work, Jobs in Cinderford, Gls (with Salaries)

Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
IT Support Technician – First Line Support
Border Office Supplies and Systems —Hereford
- Full-time
- Azure
- Customer service
- English
- Sick pay
Quick apply
13h
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
10d
Project Delivery Lead - NatSec
CloudSecure Ltd —Cheltenham
- £50,000 - £76,000 a year
- Full-time
- Project management
- Organisational skills
- Software development
- Annual leave
Quick apply
7d
Delivery Manager (Agile Software Engineering)
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Software development
- Free parking
- Store discount
Quick apply
8d
Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
Software Developer
Cleartone Telecoms Ltd —Pontypool
- £60,000 - £70,000 a year
- Full-time
- C++
- JavaScript
- Linux
Quick apply
Scrum Master
Leonardo UK Ltd —Gloucester
- £44,171 - £61,950 a year
- Full-time
- Hybrid work
- DevOps
- Software development
- Agile
- Employee discount
- Flexible schedule
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Travel
Quick apply
IT Technician Placement
University of Gloucestershire —Cheltenham
- £24,521 a year
- Full-time
- Customer service
- Computer networking
- IT
8d
Software Engineer
Finova —Cheltenham
- Hybrid work
- Azure
- AWS
- JavaScript
- Annual leave
- Employee assistance programme
Graduate DevOps Engineer
BAE Systems —Gloucester
- £34,000 a year
- Employee discount
Software Development Engineer
Bupa Dental Care —Bristol
- Full-time
- Azure
- SQL
- JavaScript
7d
Graduate Software Engineer
BAE Systems —Broad Oak
- £34,000 a year
- Master's degree
- Bachelor's degree
QA Analyst
Bupa Dental Care —Bristol
- Full-time
- Azure
- SQL
- Travel
7d
ICT Service Desk Technician
HFT —Bristol
- £26,747.82 a year
- Full-time
- Customer service
- Communication skills
Quick apply
3d
IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
7d
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
9d
Head of IT
Fluid Water Group —Gloucester
- Full-time
- Analysis skills
- Computer networking
- Contracts
Quick apply
11d
Experienced Data Analyst
iPipeline —Cheltenham
- Full-time
- Data analysis skills
- SQL
- Analysis skills
8d

I want to receive the latest job alerts for with software in cinderford, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst

Gardiner Bros -
Eastington

Quick apply

Job details

Full-time
Up to £28,500 a year
7 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
Windows
IT support
Organisational skills
IT
Communication skills
Active Directory

Full job description

Job Advert

Job Title – Service Desk Analyst
Salary – Up to £28,500 (depending on experience)
Hours – Monday – Friday 8:30 – 17:00
Location – Stonehouse, GL10 3EZ - Office Based

At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we’ve grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few.

What will the Service Desk Analyst role entail?

Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.

Ensuring all requests are logged and processed through to resolution and keeping the end user updated.
Being the first point of contact to resolve all requests where possible
Troubleshoot hardware, software and connectivity issues across the business
Escalating cases where necessary to 2nd line support and our external support providers where appropriate.
Setting up IT equipment and access for new starters, as well as onboarding and exiting for employees.
Supporting IT team with end user devices across the business such as, laptops, mobile devices, etc.
Continually identify opportunities for improved operational efficiencies and the aim of eliminating repetitive issues.

What we’re looking for?

The key things we are looking for in our service desk analyst is a proactive individual who is organised and able to deal with a variety of different tasks as well as strong customer service and communication skills, ability to talk to people of all levels and a want to develop their IT skills and knowledge.

Previous experience in a service desk or IT support role with a strong customer service mindset
Good knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID and end-user device support
Strong problem solving, communication and organisational skills with the ability to manage priorities effectively

What we offer in return:

25 Days annual leave entitlement
Enhanced maternity and paternity leave
Generous staff discounts on all brands we supply
Life assurance & company pension
Discounts local gym memberships
Free mortgage advice & £0 broker Fee
Eyecare vouchers

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives.

If you need any adjustments during the recruitment process, please let us know—we are happy to help!

Quick apply

Refine Your Search

with software jobs in cinderford, gls

Service Desk Analyst

IT Support Technician – First Line Support

IT Support Engineer

Project Delivery Lead - NatSec

Delivery Manager (Agile Software Engineering)

Digital & AI Support Apprentice

Software Developer

Scrum Master

Customer Service Advisor

IT Technician Placement

Software Engineer

Graduate DevOps Engineer

Software Development Engineer

Graduate Software Engineer

QA Analyst

ICT Service Desk Technician

IT Systems & Support Engineer

IT Service Desk Engineer

Head of IT

Experienced Data Analyst

I want to receive the latest job alerts for with software in cinderford, gls

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected