Data centre operator Work, Jobs in Clayton Le Moors, Lan (with Salaries)

Data Centre Operator
Computacenter —Manchester
- 12 hour shift
- Customer service
- IT
- Time management
11d
Lead Drone Surveyor
Survey Solutions —Manchester
- Full-time
- Hybrid work
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6d
Sector Lead - Power Infrastructure (Generation, Networks & Storage)
Worley —Manchester
- Management
- Master's degree
- Continuous improvement
7d
Principal ICT Consultant - Data Centre and ICT Cabling Infrastructure
Arup —Manchester
- AutoCAD
- Schematics
- System design
UK Sales Manager - HVAC
Mercury Hampton Ltd —Manchester
- £110,000 - £130,000 a year
- IT
- Mechanical knowledge
Quick apply
People Advisor
GLL —Manchester
- £22,463.20 a year
- Part-time
- Microsoft Office
- Human resources
- IT
- Employee discount
13d
Service Centre Team Manager
EXL Service —Manchester
- Full-time
- Management
- Customer service
- Supervising experience
- Employee stock purchase plan
CNC Turner/Setter/Operator
Tridon EMEA —Keighley
- Up to £24 an hour
- Full-time
- CAD
- In-person
- Mechanical knowledge
Quick apply
1d
Head of Commercial Finance
HyperGrowth Recruitment —Manchester
- Up to £80,000 a year
- Hybrid work
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Senior Software Engineer
Shield Safety Group —Manchester
- Up to £55,000 a year
- Hybrid work
- Azure
- Administrative experience
- SQL
- Employee assistance programme
Principal Engineer, Network Cloud
BT —Manchester
- Computer networking
- Linux
- Annual leave
11d

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Data Centre Operator

Computacenter -
Manchester

Apply Now

Job details

Fixed term contract
11 days ago

Qualifications

Customer service
LAN
IT support
IT
Time management
Help desk

Full job description

Location: UK - Manchester | Job-ID: 218748 | Contract type: Fixed Term Contract | Business Unit: Information Technology

Data Centre Operator (shifts)

Fixed term contract until December 2026 (possible extension)

Life on the team

Based at the Manchester Data Centre.
Shift based, including days, nights, week days and weekends, working hours being 12 hour shifts with 1 hour lunch break.
Day shifts are 07:00 – 19:00 and night shifts are 19:00 – 07:00.

The candidate will be responsible for delivering onsite Data Centre Operational services to the IT infrastructure of multiple customers to agreed SLA’s.

What you’ll do
These include but are not confined to:

Working on a shift system in a 24 x 7 x 365 operation
Access management – access control / site access
Media Management activities
Hall Checks
Assistance with customer on boarding activities
Asset Management activities
Scheduled Task management
Server Reboots / Visual checks
Floor walks to identify server alerts & LED's
Management of deliveries and collections as per Data Centre policy
Device Installation
Power Cycling (request to power reset a server or device)
Equipment Inspection (request to inspect external conditions on a server or device such as display lights, visual status, or trace and check cables to ensure cable is plugged in and reseat if possible)
Command Entry (request to enter specific commands on server or device)
Ad hoc Patching (request to carry out ad hoc patching using pre-provisioned cables, installation and connection of patch leads)
Escort Engineer (engineers will be escorted to and from the correct area required)
Undertake ad hoc activities as directed by the Data Centre Management tiers
Proactively update customers with call status and resolution progress.
Progress/close service calls to a satisfactory conclusion on call management system.
Monitor/progress all alerts / open calls in queue.
Escalate potential service issues initially to designated escalation contact.
Ensure internal and contractual SLA is maintained.
Undertake ad hoc activities as directed by the Data Centre Management tiers.
Understand and ensure all Customer, Data Center and Computacenter procedures and directives are adhered to.
Carry out regular admin tasks such as tape backups, server checks etc., as required by external and internal customers
Provide cover for other analysts in their absence, either within the same team or across teams, when required.
Production of reports, shift handovers, notable event logs, and other reports as required.

What you’ll need

Skills Required:

Demonstrable experience of IT support environments within server/networking.
To escalate alert / call to resolution Customer care skills – ability to listen to and understand the customer’s needs
Excellent time management – able to work on own initiative. Ability to work within a pressurised environment.
Ability to work in a team or on your own as required.
Good knowledge of IT Platforms, equipment, and applications (e.g. PC Architecture, Lan Fundamentals),
Good understanding of service calls and Call management systems or Helpdesk equivalent.
Experience in rack builds and de-commissions
Flexibility when working shifts as you may be required to participate in shift swaps
Ability to take ownership of, and progress alerts / calls to resolution, within technical requirement for the role or, to escalate alert / call to resolution Customer care skills – ability to listen to and understand the customer’s needs.

Skills Desired:

Demonstrable experience in providing onsite Data Centre Operational services
Experience in the service provider marketplace

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

data centre operator jobs in clayton le moors, lan

Data Centre Operator

Lead Drone Surveyor

Sector Lead - Power Infrastructure (Generation, Networks & Storage)

Principal ICT Consultant - Data Centre and ICT Cabling Infrastructure

UK Sales Manager - HVAC

People Advisor

Service Centre Team Manager

CNC Turner/Setter/Operator

Head of Commercial Finance

Senior Software Engineer

Principal Engineer, Network Cloud

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