- Are you looking for a new challenge?
- Would you like the opportunity to work alongside some of the world’s biggest brands?
We have an opportunity for a : Quality Manager
Responsible for ensuring that the products produced meet quality standards required to minimise quality costs and maximise customer satisfaction whilst ensuring that procedures and processes are adhered to. Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact to the customer. Support new product introductions to ensure the robustness of product builds. Work in a team environment to develop and implement best practices that emphasise defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage the customer specific requirements and offer technical support.
Key Responsibilities:
· Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty)
· Identify root cause and instigate permanent corrective actions for product quality issues
· Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards
· Carry out product and process auditing
· Ensure control plans and associated documentation are implemented effectively and maintained
· Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels,
· Stop production in the event of manufacture of unacceptable goods/processes
· Ensure compliance and assist with adherence to the Quality Management system
· Assist with training of quality awareness
· Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
· Assist with first off sample approvals
· Promote the use of customer preferred techniques for continuous improvement and quality investigation reporting. such as 8D,5Y 6 S, Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
· Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
· Lead quality audits
· Contribute to continuous improvement activities
· Support and lead process improvement activities
· Attend various meetings and action/communicate instructions
· Produce written reports and make presentations
· Undertake continuous training and development
· Perform root cause analysis and resolve problems
· Support regular Improvement meetings with representatives from appropriate departments to establish an action plan for improving build quality
· Communicate efficiently throughout the shop floor and with own and customer’s management
· Liaise and communicate with other departments, customers, suppliers and other service providers
· Comply with the Health, Safety and Environmental Policies
· Knowledge of quality systems and measurement
· Strong knowledge Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
Must Have
Experience of using root cause analysis tools, such as 8D 5Y etc
· Lean Manufacturing knowledge
· Knowledge of ISO9001
· Understanding of ISO14001 and Health and Safety practices
· Understanding of engineering drawings and manufacturing processes
· Ability to work in a diverse and dynamic environment
· Planning and prioritising activities
· Good communication and interpersonal skills
· Ability to present data effectively
· Problem-solving skills
· Team working skills
· Analytical skills
· Understanding of cost and financial impacts
Qualifications and Experience Levels:
· Composite manufacturing experience preferred but not essential
· Previous experience in a manufacturing environment,
· Experience of working in Quality Assurance
· Experience of dealing with customers and suppliers
"It’s a friendly place to work and everyone is approachable and helpful. I find my manager supportive and they take time to recognise the work I do." - Employee of over 6 months
Apply today : What we offer:
- Day Shift 08:00- 17:00 Monday to Thursday 08:00- 12:30 Fridays
- 23 Days holiday, increasing to 26 days with long service.
- Christmas closure 4 extra days holiday in 2026
- 3% Workplace pension
- Recommend a Friend Referral Scheme
- Full training in a supportive team
- Company events
- Cycle to work scheme
- Free Hot drinks tea/coffee
- Free work-related health surveillance
You would need transport to reliably commute to our site at Beccles
No agencies *
Job Type: Full-time
Pay: £40,000.00 per year
Ability to commute/relocate:
- Beccles NR34 7XD: reliably commute or plan to relocate before starting work (required)
Work Location: In person
