Endoscopy booking support Work, Jobs in Congleton, Chs (with Salaries)

Endoscopy Booking Support
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £25,272 a year
- Full-time
- Hybrid work
9d
Directorate Support Secretary
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £25,760 - £27,476 a year
- Part-time
11d

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Endoscopy Booking Support
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
The role involves welcoming patients, carers, relatives, visitors and other health care staff to the Endoscopy Department in a polite, courteous and…
£25,272 a year
9d
Reception Service Clerk
Northern Care Alliance NHS Foundation Trust —Rochdale
Provide a friendly and approachable patient reception service across Trust reception desks, across Trust sites and service areas delivering a high level of…
£25,272 a year
2d

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Endoscopy Booking Support

University Hospitals of North Midlands NHS Trust -
Stoke-on-Trent

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Job details

Full-time
£25,272 a year
9 days ago

Full job description

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The role is a hybrid role that incorporates a mixture of reception and booking officer roles, which creates flexibility within the Endoscopy Department to support the booking and reception team.

The role involves welcoming patients, carers, relatives, visitors and other health care staff to the Endoscopy Department in a polite, courteous and professional manner, ensuring patient focus at all times and always greeting patients with a smile. The role also involves ensuring that the patient journey from receipt of referral letter to appointment in clinic and any subsequent follow-up appointment is patient focussed, efficient and effective. Incorporating use of all the Trusts systems including: Choose and Book, iPortal, Careflow, Solus and any other systems required to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection.

To undertake clerical duties; this includes providing and receiving routine information requiring tact or persuasive skills, communicating tactfully with patients and staff about appointments or any other queries deemed necessary. The role also involves communication with patients and their relatives who are telephoning to update their personal details and to change and/or cancel appointments.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research.

The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

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