Service agent Work, Jobs in Coningsby, Lin (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Customer Service Executive
Barbon Group Ltd. —Lincoln
- Hospitality
- Customer service
Quick apply
Paralegal
Barbon Group Ltd. —Lincoln
Quick apply
Housing Delivery Officer
North Yorkshire Council —Scarbrough
- £38,220 - £42,839 a year
- Full-time
- Project management
- Communication skills
- Negotiation
- Employee discount
2d
Paralegal (12-month secondment)
Barbon Group Ltd. —Lincoln
- Part-time
- Computer literacy
- Microsoft Office
Quick apply
Security Guards / Dog Handlers
Civil Enforcement Agents Ltd —Boston
- £14 - £16 an hour
- 12 hour shift
- Customer service
- Driving
- In-person
Quick apply
Enforcement Officer
Lincolnshire Housing Partnership —Boston
- £32,788 a year
- Customer service
- Presentation skills
- Travel
5d
Site Agent
Balfour Beatty —Lincoln
- Hybrid work
- Maintenance
- Leadership
- Communication skills
- Annual leave
Letting Agent - Residential Lettings Property Manager
PROPERTY PANDA LETTINGS LTD —Spalding Wygate
- £24,500 - £26,000 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
9d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Grantham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Grantham
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Grantham
- £3,800 a month
- Full-time
Quick apply
Support Case Officer
PayPlan —Grantham
- £26,436.80 a year
- 8 hour shift
- Customer service
- Communication skills
Implementation Lead
Tended —Lincoln
- £40,000 - £45,000 a year
- Weekend availability
- Project management
- In-person
- Communication skills
Quick apply
9d
Commercial Account Handler
NFU Mutual Agency —Bourne
- £24,000 - £28,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
Park Receptionist
Phoenix Sustainable Investments —Holbeach
- £11.50 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Data entry
Conveyancing Team Manager
Mallory Pryce —Lincoln
- £50,000 - £65,000 a year
- Hybrid work
- Management
- Microsoft Office
- Continuous improvement
Quick apply
Property Accountant
MRI Software —Sleaford
- Full-time
- Accounting
- IT
- Communication skills
- Annual leave
Senior System Access Services Officer - Band 4
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £28,392 - £31,157 a year
- Full-time
4d
Business Development Manager / Sr Sales
Barbon Group Ltd. —Lincoln
- Sales
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
4d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

service agent jobs in coningsby, lin

Customer Service Team Leader (12 month contract)

Customer Service Executive

Paralegal

Housing Delivery Officer

Paralegal (12-month secondment)

Security Guards / Dog Handlers

Enforcement Officer

Site Agent

Letting Agent - Residential Lettings Property Manager

JUNIOR SALES CONSULTANT

JUNIOR SALES ADVISOR

Junior Commercial Advisor

Support Case Officer

Implementation Lead

Commercial Account Handler

Park Receptionist

Conveyancing Team Manager

Property Accountant

Senior System Access Services Officer - Band 4

Business Development Manager / Sr Sales

I want to receive the latest job alerts for service agent in coningsby, lin

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