logistics Work, Jobs in coppull, lan (with Salaries)

Customer Services Administrator
Kelmore Ltd —Chorley
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Office experience
- Free parking
Quick apply
1d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Purchasing Coordinator
HRH International Exports ltd —Ormskirk
- £30,000 - £32,000 a year
- Full-time
- Driving
- In-person
- Business
- Free parking
Quick apply
8d
Operations Manager
GXO Logistics —Preston
- Up to £52,000 a year
- Full-time
- Management
- Continuous improvement
- Warehouse experience
- Employee discount
2d
Purchasing Co-Ordinator
Victorian Plumbing —Leyland
- Communication skills
Quick apply
7d
Dispatcher
Menzies Aviation —Manchester Airport
- Part-time
- Communication skills
10d
Logistics Administrator
GBA Logistics —Preston
- £26,000 - £29,000 a year
- Full-time
- Administrative experience
- Sick pay
Quick apply
Operations System Coordinator
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Customer Success & Sales Support Coordinator
Urban Ice Tribe —Wigan
- £32,000 - £39,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
10h
Operations System Coordinator (Night Shift)
Procter & Gamble —Skelmersdale
- £984 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Warehouse Operative (Nights)
Victorian Plumbing —Leyland
- £13.20 - £15.01 an hour
- Night shift
- Communication skills
Quick apply
7d
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Sea Ocean/Air Freight Forwarder Operator with Inside Sales
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
4d
Part Time Warehouse Operative/Driver
Enviroply Roofing Ltd —Chorley
- Part-time
- English
- Driving
- Organisational skills
Quick apply
Principal Shipping Officer
MBDA —Bolton
- £48,000 a year
- Overtime
- Hybrid work
- Management
- Communication skills
- Time management
- Free parking
3d
Imports Assistant
Victorian Plumbing —Leyland
- Full-time
- Microsoft Excel
- No experience needed
- Microsoft Office
Quick apply
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
2d
Logistics Specialist - Nights
GBA Logistics —Hesketh Bank
- £26,000 - £29,000 a year
- Full-time
- Administrative experience
- Sick pay
Quick apply
Logistics Process Leader
De La Rue —Westhoughton
- Management
- Computer literacy
- Human resources
10d
Transport Coordinator
Warrens —Bolton
- £28,089 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply

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Customer Services Administrator

Kelmore Ltd
Chorley

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
1 day ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Sage
Customer service
GCSE
Logistics
Office experience

Full job description

About us:

Kelmore Ltd is a award-winning manufacturer of high-quality products for the tiling and flooring industries. We are dedicated to cultivating a positive work environment where every individual is valued, heard and inspired to excel. Our team-oriented culture drives us to achieve success together, with a shared commitment to enjoying the journey along the way.

At Kelmore, we recognise the vital role each employee plays in our collective success and encourage the exchange and development of skills, knowledge and ideas to support both personal and professional growth.

We operate out of our brand-new state-of-the-art manufacturing facility in Chorley, Lancashire with customers situated across the country.

The Purpose:

The role of Customer Services Administrator requires a highly organised, detail-oriented, and motivated individual to assist with the sales ordering process and customer service function of the business.

The right person for this role will have the ability to develop excellent knowledge and understanding of our products and services, and our customer base.

Customer care, building relationships, excellent service and support are the foundations of success for Kelmore and you will be at the heart of this as part of the busy customer services team.

The role offers great opportunity and flexibility to work across a variety of tasks including the sales order process, communication, logistics and overall service to the customer.

As a key member of the Kelmore customer services team, communication and attention to detail is key. This role offers lots of opportunity to develop core skills and an in depth understanding of all areas of the customer service process and building relationships with the customer.

Main Duties:

Work closely with the Customer Services Manager and team to provide excellent service and support to customers and all stakeholders, whilst being proactive to foresee potential inefficiencies and challenges.
Primary point of contact to customers for handling enquiries and requests via phone, email and in person in a professional manner, ensuring customer satisfaction.
Build strong relationships and trust with customers.
Receive and process customer orders, ensuring attention to detail and provide accurate and timely information to customers regarding availability and order status.
Liaise with other departments such as production and accounts to ensure orders are processed on time, in full, with clear communication to colleagues and customers.
Process customer orders on the relevant portal for our transport / logistics partners and ensure all important information, documentation and requirements are completed and communicated clearly.
Update and maintain the customer database with accurate information to ensure customer records and files are up to date.
Use and become competent with Sage software system for the sales order, invoice and stock control process – training will be provided.
Collaborate with other Kelmore departments including sales, marketing, and operations to ensure smooth and efficient communication of customer needs, feedback, and suggestions to continually improve our service to customers.
Carry out various administrative duties such as filing, data entry and document management.
Identify opportunities for improvements in customer service processes and suggest initiatives to enhance efficiency and customer satisfaction.
Participate in training sessions and development activities to maintain and improve product knowledge, company policies, industry trends and service to Kelmore customers.
Receive and delegate sales and technical related correspondence received via phone and the generic company email addresses.
Handle customer complaints in a compassionate manner and work with customers to resolve challenges and problems in a positive way to ensure customer satisfaction.
Complete all required paperwork accurately and on time, including order and invoice related documentation.
Ensure the workplace is clean and adheres to the house keeping standards.
Break cover will be required to ensure the customer service department runs continuously.
Flexibility to work cross functionally in accordance with business needs.

Requirements:

Minimum of four years experience in an office based customer service role.
Three GCSE grade 5 (equivalent to C). Higher education qualifications would be advantageous.
Ability to work under pressure and part of a team.
Sage experience is essential.
Knowledge and experience in logistics / transport is advantageous.

Our Offer to You:

A rewarding position inside a successful, growing, company.
Full training provided with continuous learning and development opportunities.
22 days holiday plus bank holidays and full Christmas shutdown period.
Competitive salary from £27,000 - £30,000, dependent on experience.
Company contributions to a pension plan.

Applications:

This vacancy will be closed once sufficient applications have been received and we therefore recommend applying early.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

logistics jobs in coppull, lan

Customer Services Administrator

Customer Service Coordinator

Purchasing Coordinator

Operations Manager

Purchasing Co-Ordinator

Dispatcher

Logistics Administrator

Operations System Coordinator

Customer Success & Sales Support Coordinator

Operations System Coordinator (Night Shift)

Warehouse Operative (Nights)

Operations Manager - Fleet Services

Sea Ocean/Air Freight Forwarder Operator with Inside Sales

Part Time Warehouse Operative/Driver

Principal Shipping Officer

Imports Assistant

Logistics Coordinator

Logistics Specialist - Nights

Logistics Process Leader

Transport Coordinator

I want to receive the latest job alerts for logistics in coppull, lan

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