Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and encouraging culture we've created makes this a place you'll feel right at home too.
We are the UK’s Number One homewares retailer offering over 100,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.
We are determined in our plans to increase further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we progress.
The Commercial team are responsible for sourcing, developing and selling products that represent fantastic value for money, offer great quality, are innovative and sustainable. The commercial team are also responsible for trading ranges to optimise sales and profit and for developing strong relationships with our suppliers. You will be joining a talented team of Buyers, Merchandisers and Designers.
The team environment is fast-paced and energetic. We are positive, ambitious, forward-looking and data driven. We have to take calculated risks, to keep growing market share.
Our focus is to drive sales and profit for Dunelm through sourcing the best quality products, at the best prices, from sustainable and ethical sources. You will be a key member of the Commercial Team, accountable for executing the trading strategy for your product department.
Work your way, together
We’re a hybrid business, which means you’ll have flexibility alongside time together with your team. In this role, you can expect 2-3 days a week in the office or on-site, helping you stay connected, collaborate and do your best work for our customers.
- Leading with heart and purpose– You’ll guide and upskill a talented team, nurturing future stars and building a strong succession plan.
- Thinking big (and small) – Co-create and deliver short and long term category strategies that excite our customers and keep us ahead of the curve.
- Championing innovation – Work hand-in-hand with key stakeholders to bring fresh ideas to life, challenge the norm, and make our ranges stand out in the market.
- Building brilliant ranges – Oversee option planning, product mix and price architecture, always with the customer front and centre.
- Spotting trends before they trend – Use data, market research and a keen eye to identify opportunities and steer the team towards smart, strategic decisions.
- Growing global relationships – Develop and nurture long-term partnerships across our supply chain, including overseas travel when needed.
- Exploring new horizons – Seek out new factories and partners that meet our high technical and ethical standards.
- Driving impactful negotiations with confidence and skill – Maximise profit and efficiency by tendering ranges and improving commercial terms with existing suppliers.
- Owning the numbers– Manage budgets, plan PLC margins end-to-end, and propose trading actions that boost performance.
- Bringing products to life – Sign off new products and promotional calendars that deliver great value and excitement across departments.
- Collaborating across the business – Work closely with marketing, digital and stores to make sure our strategies shine everywhere our customers shop.
- Focusing on quality – Partner with our Quality team to ensure products meet spec, resolve issues quickly, and improve our supply base to be more ethical and sustainable.
We’re looking for someone who’s got a sharp eye for product, a head for strategy, and a heart for home. If you love homewares and know your way around a buying plan, this could be your kind of role.
Here’s what makes you a great fit:
Proven buying experience – You’ve worked in buying and know how to spot a great product, build a brilliant range, and make commercial decisions that count.
Passion for home – You genuinely care about creating beautiful, functional products that make people feel good in their space. You bring energy, ideas and a drive to keep things fresh.
Creative flair – You’ve got a good eye and love working with designers, technologists and suppliers to bring new and exciting products to life.
Growth mindset – You’re entrepreneurial, accountable and always looking for ways to improve and grow – both the business and yourself.
Detail-oriented – You notice the little things that make a big difference.
Strong communicator – You’re clear, confident and collaborative, able to influence senior stakeholders and build strong relationships across the business and with suppliers.
Action-focused – You know how to set direction, get buy-in and make things happen – fast.
Team player – You believe in the power of working together, and you’re great at bringing people along with you.
Confident negotiator – You’ve got a track record of handling complex negotiations and landing great outcomes.
Organised and prioritised – You can juggle multiple projects and know what needs your attention first.
Curious and open – You’re not afraid to ask questions, make mistakes, and learn from others. You’re also happy to offer support when someone else needs a hand.
