Customer care champion call Work, Jobs in Cosby, Lec (with Salaries)

Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
Customer Care Champion - Nights
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Claims Fraud Investigator - Credit Hire
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Fraud Investigator - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Home Claims Recovery Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Parts Administrator
Otis —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Claims Fraud Investigator - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Senior Pricing Analyst
Hastings Direct —Leicester
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Complex Loss Handler - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Construction
- Annual leave
11d
Home Risk Pricing Manager
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Python
- Annual leave
Scope Assessor - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
10d
Care Home Manager
Anchor —Coventry
- £44,500 a year
- Employee discount
8d
Domiciliary Care Assistant - Bank
Bupa —Aston-on-Trent
- £13.10 an hour
- Part-time
- Microsoft Outlook
- Employee discount
- Gym membership
Quick apply
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
9d
Commercial Performance Analyst - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Annual leave
Motor Claims Desktop Engineer
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Internal Sales Coordinator
Keystone Group —Swadlincote
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Claims Commercial Manager - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Annual leave
22h

I want to receive the latest job alerts for customer care champion call in cosby, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Champion - Call Handler

Otis -
Leicester

Apply Now

Job details

Full-time

Qualifications

Communication skills

Full job description

Date Posted:

2026-05-18

Country:

United Kingdom

Location:

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Job Description

Customer Care Champion - Call Handler

Role Overview:

Otis is growing, and we are recruiting a Customer Care Champion working within our Inbound Call team, based in Leicester. The hours of work will be 8am-4pm.

Acting as the primary interface between our internal and external customers, you will be the first point of contact for customers who are facing an issue with their equipment.

On a typical day, you will:

You are the first point of contact for customers who are facing an issue with their equipment. This can be because passengers are trapped in the elevator or their equipment has a fault that requires a technician visit. Occasionally, customers may call for another query and need to be routed to the right Otis team.

Your role in these situations is to:

Maximise the time you are available to receive customer calls throughout your working hours
Create work orders that capture the necessary information for the dispatchers to organise an appropriate technician visit
Quickly forward general queries to the right person
Handle your work efficiently as per the OtisLine KPI’s
Maintain a high standard of quality when interacting with our customers, both internal and external
Manage emails and complete the correct action required
On occasion, CCC-Call Handlers may be asked to support other CCC teams, such as the Emergency Alarm desk.

What You Will Need to be Successful:

Excellent language, listening and communication skills
Customer-centric mindset and empathy for people
Resilience in handling stressful situations with ease and professionalism
Comfortable managing large number of customer interactions under time-sensitive conditions
Affinity using multiple IT systems

What's in it for me?

You will receive a employment with the world market leader in a crisis-proof industry.
We will train you intensively in the areas of technology, processes & soft skills, and you can exchange ideas with experienced colleagues at any time.

With strong performance, you will have the opportunity to grow in this role to build a career at Otis.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

Apply Now

Refine Your Search

customer care champion call jobs in cosby, lec

Customer Care Champion - Call Handler

Customer Care Champion - Dispatcher

Customer Care Champion - Nights

Claims Fraud Investigator - Credit Hire

Fraud Investigator - Home Claims

Home Claims Recovery Handler

Parts Administrator

Claims Fraud Investigator - Third Party

Senior Pricing Analyst

Claims Fraud Investigator - First Party

Complex Loss Handler - Home Claims

Home Risk Pricing Manager

Scope Assessor - Home Claims

Care Home Manager

Domiciliary Care Assistant - Bank

Desk Adjuster - Home Claims

Commercial Performance Analyst - Home Claims

Motor Claims Desktop Engineer

Internal Sales Coordinator

Claims Commercial Manager - Third Party

I want to receive the latest job alerts for customer care champion call in cosby, lec

Related Searches

Explore jobs in more locations

Role Overview:

On a typical day, you will:

Your role in these situations is to:

Jobseeker tools

Employer Tools

Browse

Stay Connected