Branch colleague Work, Jobs in Cottingham, Ery (with Salaries)

Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Leisure Club Attendant
Mercure Hull Grange Park —Kingston upon Hull
- £12.71 an hour
- Part-time
- Customer service
- Maintenance
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Customer Representative - Hull
Alexander Mann Solutions (AMS) —Kingston upon Hull
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
Retail Sales Assistant
Eurochange —Grimsby
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
9d
Area Sales Executive
WeBuyAnyCar —Kingston upon Hull
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
12d
Area Sales Representative
Travis Perkins —Kingston upon Hull
- £35,000 a year
- Weekend availability
- Employee discount
5d
Lloyds Banking Group Customer Support - Scunthorpe
Lloyds Banking Group —Scunthorpe
- £20,960 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
Customer Service - Personal Banker (12 months)
National Westminster Bank PLC —Grimsby
- From £27,090 a year
- Communication skills
- Banking
- Annual leave
Mobile Branch Colleague
Johnsons —Grimsby
- £12.75 - £12.80 an hour
- Overtime
- Hospitality
- Customer service
- School
8d
CoSec Administrator - Residential Property Management - Shrewsbury
Lambert Smith Hampton Ltd —Kingston upon Hull
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
2d
Van Driver Multi Drop
AAH Pharmaceuticals —Grimsby
- £13.27 - £14.23 an hour
- Overtime
- Driving
- Employee assistance programme
- Sick pay
8d
Administrator
The Medical Centre —Driffield
- £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
5d
Assistant Manager HULL
SWD —Kingston upon Hull
- £32,500 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Employee discount
Quick apply
9d
Customer Sales Assistant
Travis Perkins —Epworth
- Full-time
- Microsoft Excel
- Sales
Mobile Branch Colleague
JOHNSONS THE CLEANERS —Grimsby
- £12.75 - £12.80 an hour
- Overtime
- Hospitality
- Customer service
- School
Quick apply
8d
Yard Operative MHE Driver L2
STARK Group —Kingston upon Hull
- Full-time
- Employee discount
- Referral programme
Regional Transport Supervisor
Caledonian Leisure —Brough
- Weekend availability
- Microsoft Office
- Supervising experience
- IT
Quick apply
Pharmacist Manager
Lincolnshire Co-operative —Kingston upon Hull
- From £53,000 a year
- Master's degree
- Communication skills
- Annual leave
- Employee discount
Veterinary Surgeon - Small Animal
IVC —Cottingham
- £34,000 - £65,000 a year
- Full-time
- Annual leave
- Employee assistance programme

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Leisure Club Attendant
Mercure Hull Grange Park —Kingston upon Hull
Excellent customer service skills are essential, as you’ll provide a welcoming and friendly environment for guests. Contract type: Flexi-Part Time.
£12.71 an hour
Quick apply
Room Attendant
Forest Pines Hotel, Spa & Golf Resort —Broughton
Discounts across golf including membership, guest rates, green fees, buggies and clothing. Family & Friends discounts in hotels across The QHotels Collection.
£8.00 - £12.71 an hour
Quick apply
11d

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branch colleague jobs near cottingham, ery

Senior Customer Service Advisor

Barclays -
Kingston upon Hull

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 17/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112717

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

branch colleague jobs in cottingham, ery

Senior Customer Service Advisor

Leisure Club Attendant

Customer Representative - Hull

Retail Sales Assistant

Area Sales Executive

Area Sales Representative

Lloyds Banking Group Customer Support - Scunthorpe

Customer Service - Personal Banker (12 months)

Mobile Branch Colleague

CoSec Administrator - Residential Property Management - Shrewsbury

Van Driver Multi Drop

Administrator

Assistant Manager HULL

Customer Sales Assistant

Mobile Branch Colleague

Yard Operative MHE Driver L2

Regional Transport Supervisor

Pharmacist Manager

Veterinary Surgeon - Small Animal

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