CASUAL HOST – VISITOR EXPERIENCE TEAM
Rate of Pay: £12.71 per hour (Rising to £12.91 per hour on successful completion of probationary period)
The International Centre for Life is a thriving science hub in the heart of Newcastle. Its purpose is to inspire everyone to explore and enjoy science and to provide an environment in which life enhancing research and medical treatments can flourish. Life is home to NHS clinics as well as Newcastle University's Biomedicine research facilities. The award-winning Life Science Centre lies at the heart of this unique development. It aspires to be most accessible and inclusive visitor attraction in the UK and has an international reputation for its work in sensory engagement.
We are looking for an enthusiastic, customer focused person to join us as a Host. As part of the visitor experience team, you will help provide a welcoming, exciting and memorable experience for all visitors to the centre, including families and schools. The science centre is a busy venue, with hands-on exhibitions, live shows, experiments and making activities, plus our popular cafes and gift shop. Duties are varied and include welcoming and helping visitors in the centre, selling tickets and serving in our food and drink areas.
The successful candidate will be confident, well organised and a team player, ideally with previous customer focused experience. As the venue is open 7 days a week with occasional evening events, a flexible approach to cover various shift patterns is essential, including weekends.
Previous experience in catering, on reception or working with children would be an advantage.
Life is a welcoming and friendly place to work. We offer a range of benefits to support your wellbeing, including access to wellbeing initiatives, an Employee Assistance Programme, a health cash plan with a 24/7 GP service line, and discounted car parking in the centre of Newcastle.
The successful applicant will be subject to a DBS checks. Details of our DBS policy are available on request. For further information regarding this post, please refer to the job description and person specification on our website.
To apply for this vacancy, please complete the online application form which can be accessed from our website at https://www.life.org.uk/join-the-team/ by Thursday 9 July.
The International Centre for Life is an equal opportunities employer. Life has achieved Maintaining Excellence accreditation under the North East Better Health at Work Scheme.
Registered Charity Number: 1059607
Pay: From £12.71 per hour
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Store discount
Application question(s):
- Would you be comfortable working across different areas of the Science Centre including reception, cafe and exhibitions?
Experience:
- Customer service: 1 year (required)
Work Location: In person
