Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
We are seeking an Optimisation Manager to join our Optimisation & Analytics team within Technical Operations. This is a newly created, senior role reporting to the Director of Optimisation & Analytics, with global responsibility across our data centre portfolio. The position can be based in the UK, the Netherlands or Spain.
As a senior member of the team, you will act as the primary interface between Optimisation & Analytics, Technical Operations and Site Operations, working closely with regional teams and external partners worldwide. You will lead delivery, drive optimisation processes and be accountable for achieving energy efficiency, sustainability and performance targets.
The Optimisation service takes an end‑to‑end, data‑driven approach to optimising data centre assets throughout their lifecycle—from operation and performance improvement to enhancement and end‑of‑life replacement. Your work will directly contribute to reducing operational risk and cost, while increasing resilience, sustainability performance and margin at scale.
What we are looking for
- Strong analytical and problem‑solving capability, with a data‑driven approach to decision‑making and the ability to simplify complex operational challenges.
- Proven delivery‑focused mindset (“go‑get‑it”), with the ability to lead execution and drive outcomes in a global, matrixed environment.
- Demonstrated ability to collaborate closely with operations and engineering teams to deliver optimisation and performance improvements.
- Excellent stakeholder management skills across regions and functions, with the ability to influence without direct authority.
- Strong communication, training and enablement skills, engaging both colleagues and clients.
- Strategic thinker with strong business acumen, comfortable operating in ambiguous and evolving environments.
- High level of ownership, accountability and pride in personal and team performance.
- Excellent project and change management skills, managing multiple priorities effectively.
- Strong reporting skills, translating complex data into clear, actionable insights for senior stakeholders.
- Advanced proficiency in Microsoft Excel for analysis and reporting; strong working knowledge of Microsoft Office.
- Enthusiastic about improving performance, sharing best practice and upskilling colleagues.
- Adaptable, resilient and proactive, setting the tone through visible leadership.
- Maintains awareness of industry trends, new technologies and relevant regulatory requirements.
- Bachelor’s degree (or equivalent) in Mechanical Engineering, Building Services Engineering or a related discipline preferred.
- Advanced degree (e.g. MBA) desirable.
- Chartered Engineer status desirable.
- Energy‑related professional certifications (e.g. Energy Institute or equivalent) desirable.
- Support for relevant professional development and certifications may be provided.
- 5–10 years’ experience in a mission‑critical environment within a large organisation; IT or telecommunications experience preferred.
- Minimum 5 years’ experience leading a technical operations or engineering function.
- Data centre experience or experience in a comparable critical environment is a strong advantage.
- Strong technical knowledge of mechanical cooling systems, building controls, sub‑metering and energy efficiency highly desirable.
- Proven experience in senior roles within global, multi‑regional organisations.
- Extensive people leadership and team‑building experience.
- Fluent in English; additional languages are an advantage.
- Ability to work across global time zones.
- International travel required (approximately 25%).
- Hybrid working model with a reliable remote setup.
- Ability to work primarily during UK business hours.
What you will do
- Identify, develop and implement facility optimisation opportunities, with a strong focus on energy efficiency, equipment performance and overall facility performance.
- Support regional execution teams in the development of business cases for infrastructure optimisation initiatives.
- Motivate, train and enable colleagues and clients in optimisation best practices.
- Promote optimisation activities and provide expert guidance to support the development and standardisation of best practices.
- Deliver full feasibility studies for costed optimisation opportunities and projects, including clear Return on Investment (ROI).
- Support In‑Life Projects, Site Operations and Technical Engineering teams with the implementation of optimisation initiatives.
- Support monitoring and verification (M&V) across the full lifecycle of optimisation opportunities to ensure ROI targets are achieved.
- Monitor and support regional Operations teams in achieving energy, water and fuel efficiency targets.
- Produce regular and ad‑hoc management reports covering all aspects of the optimisation service.
- Provide training and ongoing support to regional teams on optimisation services, where relevant.
- Stay up to date with data centre technologies and industry developments, working closely with suppliers and maintenance partners, and proactively share insights with relevant teams.
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
