Retentions advisor Work, Jobs in Crawcrook, Twr (with Salaries)

Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
- £26,250.00 - £26,250.01 a year
- Sales
- Customer service
- Typing
- Free parking
- Employee discount
Quick apply
Retentions Advisor
Betr Outsourcing —Roker
- £24,784 - £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
HR Advisor/People Partner
Enertech FM Limited —Hebburn
- £30,000 - £35,000 a year
- Full-time
- Management
- Engineering
- Microsoft Office
- Free parking
Quick apply
9d
Customer service Advisor (Sales)
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
Sales Customer Service Advisor
The AA —Newcastle upon Tyne
- £26,550 a year
- Full-time
- Annual leave
- Employee assistance programme
8d
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Head of People
tombola —Sunderland
- Hybrid work
- Leadership
- Communication skills
Quick apply
4d
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Learner Support Advisor & Football Coach
Access Creative College —Newcastle upon Tyne
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
6d
Multi-Channel Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £26,133 a year
- 8 hour shift
- Customer service
- Microsoft Office
- Computer skills
- Employee discount
- Referral programme
Quick apply
Human Resources Manager
Verisure Services (UK) Limited —Newcastle upon Tyne
- Full-time
- Management
- Customer service
- Human resources
Quick apply
Communications Partner - 9 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
1d
Associate Director – Ground & Water
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Work from home
Managing Consultant
Leighton —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- AWS
- Agile
- Annual leave
Quick apply
Personal Academic Tutor
UK MANAGEMENT COLLEGE —Newcastle upon Tyne
- £25,397 - £25,398 a year
- Monday to Friday
- Bachelor's degree
- Business
- Communication skills
Quick apply
HR Business Partner - 6-month FTC
Lucy Group Head Office —Newcastle upon Tyne
- Part-time
- Hybrid work
- Travel
- Human resources
- Business
1d
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
Business Development Manager – Central Europe
Elfab Limited —North Shields
- Oracle
- Sales
- English
Quick apply

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Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
2+ years’ customer sales experience (preferred). You’ll be supporting the Payments and Retentions team by proactively handling often complex situations,…
£26,250.00 - £26,250.01 a year
Quick apply
Retentions Advisor
Betr Outsourcing —Roker
As a Retentions Advisor, you’ll be on the front line, speaking to customers who are thinking about leaving. Energy sales: 1 year (preferred).
£24,784 - £35,000 a year
Quick apply

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Customer Service Advisor (Payments and Retentions)

TEAM RH FITNESS LTD -
Gateshead

Quick apply

Job details

Permanent
£26,250.00 - £26,250.01 a year

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
Employee discount
On-site parking

Qualifications

Sales
Customer service
Typing
Communication skills
Time management

Full job description

Salary: £26,250.00 per year

Job Types: Full-time, Permanent

Work Location: Role is office based – Team Valley, Gateshead

Job description:

We’re looking for a bubbly, positive, customer-focused professional to join our fast-growing Member Experience Team at ‘Team RH’ HQ in Gateshead.

This isn’t your standard customer service gig. You’ll be supporting the Payments and Retentions team by proactively handling often complex situations, recognising and dealing with any issues, helping to retain our members and problem solving.

37.5hrs - Mon - Sun, Fully Rotational and Flexible

Who we are:

We’re Team RH, a no-nonsense wellness brand based in the Northeast, on a mission to make sustainable fat loss achievable, affordable, and accessible. We don’t do fluff, we do facts, accountability, and long-term success. But we’re not just a wellness brand - we’re a tech team, too. We built the Team RH App from the ground up, in-house, with one goal: give people tools that actually help. From food tracking and tailored coaching to goal setting and no-nonsense data, it’s everything members need to stay on plan and make real progress.

We’re real people, helping real people. No egos. No buzzwords. Just a smart product and a team that genuinely gives a s**t.

Key responsibilities:

Deliver fast, helpful member support including handling complex situations
Build genuine rapport with members and provide personalised advice.
Promote products and services where appropriate.
Proactively spot issues and suggest solutions
To be able to effectively problem solve in a timely manner
Daily use of multiple systems
Support ongoing member retention.

What We’re Looking For:

2+ years’ customer sales experience (preferred).
Excellent communication and people skills.
Fast and accurate typing skills.
Confidence using digital platforms (DMs, chat, voice notes).
A sharp, focused and confident mindset.
The ability to handle difficult conversations with empathy and clarity.
A passion for helping others improve their health and achieve personal goals.
Strong multitasking and time management in a fast-paced environment.
Someone with proven experience in payments/retentions and complaints

Benefits

Free On-site gym
Free parking
Casual dress
Pet friendly office (pooches often roaming)
Company events
Employee discount
Health & wellbeing programme
Company pension

If you’re passionate about people, confident in your customer service skills, and ready to make a real difference, we’d love to hear from you.

Company Overview

At Team RH, we’ve made it our mission to educate people that pills, shakes and fad diets DON’T WORK and the key to long-term success is to fully understand nutrition. We work very hard at teaching this to our members in the most easy-to-understand way, without all of the big words that confuse beginners. To date, we have over 70,000 members using our app, because we genuinely put our customers first. We deliberately keep our prices as low as possible, so everyone can afford to change their lives. We refuse to release anything unless we know it’s 100% the best quality, and we don’t sell a plan that lets you lose a few pounds short-term, to then put it all back on again. We pride ourselves on being the last ‘diet’ you’ll ever try.

Pay: £26,250.00-£26,250.01 per year

Quick apply

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retentions advisor jobs in crawcrook, twr

Customer Service Advisor (Payments and Retentions)