it support Work, Jobs in crawley (with Salaries)

Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT - 1st Line IT Technical Support
Global 4 Communications Limited —Horsham
- Full-time
- Referral programme
Quick apply
1st Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions Ltd —Crawley
- £24,000 - £26,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
7d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
2d
IT Support Engineer
Air Charter Service —Surbiton
- Full-time
- Communication skills
- Time management
- Gym membership
Quick apply
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
7d
IT Support Engineer
Capital On Tap —Brighton
- £500 - £750 a week
- Azure
- English
- Windows
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
Technical Event Support Technician
Ardingly College —Haywards Heath
- £27,976 a year
- Weekend availability
- School
22h
Support Technician Airport Systems
Embross —Gatwick Airport
- £22,000 - £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer networking
Quick apply
7d
IT Support Apprentice
QA Apprenticeships —Horsham
- £15,600 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer literacy
- Employee discount
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
7d
Senior IT Technician
Learning Partners —Guildford
- £31,481 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
8d
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
6d
Technology Support & Systems Assistant
SHW Property —South London
13d
Part Time Field Support Assistant (Parking Systems)
Utilise Recruitment —Horsham
- £12.73 an hour
13d
IT Network Technician
Quattris Global —Brighton
- £180 - £200 a day
- Temporary
- Computer networking
- IT
- In-person
- COVID-19 protective measures
Quick apply
2d

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Trainee IT Support Engineer

Uptime Solutions Ltd
Crawley

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

it support jobs in crawley

Trainee IT Support Engineer

IT - 1st Line IT Technical Support

1st Line Support / Helpdesk Engineer - Hybrid

End User Support Technician

First Line Support / Helpdesk Engineer - Hybrid

IT Support - Trainee

IT Support Engineer

L2 Support Engineer

IT Support Engineer

1st Line IT Support Analyst

2nd Line Support Engineer

Technical Event Support Technician

Support Technician Airport Systems

IT Support Apprentice

IT Support Engineer

Senior IT Technician

3rd Line Support Engineer

Technology Support & Systems Assistant

Part Time Field Support Assistant (Parking Systems)

IT Network Technician

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