This role is to cover both Plant Hire sites (Ascot SL5 and Milford GU8).
- Communicating with customers in the shop, on the phone and via email.
- Proactive in learning about new products.
- Taking and processing hire orders and sales for tools and plant hires.
- Stocking and maintaining sales goods.
- Delivering equipment at busy times.
- Keeping work environment clean and tidy
- Partaking in promotional events
- To prepare daily work schedule for drivers. To accommodate additional customer orders efficiently daily.
- To ensure that the performance of drivers is effectively managed.
- To manage holiday schedules and time keeping of all drivers.
- To ensure activities within operations are carried out with the highest regard to health and safety and wellbeing of all in accordance with legal, environmental and company policies.
- To ensure all vehicles attend the scheduled service intervals and M.O.Ts.
- K.P.I objectives to be maintained and improved.
Person Specification
- Excellent communication and interpersonal skills.
- Familiar with logistic/transport planning.
- Must be a good team player and work well under own initiative.
- Accountable for results and long-term business objectives.
- Ability to learn about new products and be aware of competitor information.
- Must possess excellent organisational skills, plan and prioritise workloads.
- A high level of accuracy is essential, seeking clarity when required and taking responsibility for own work. Resolve problems effectively.
- Have a good knowledge of IT systems.
- Demonstrate understanding and works to exceed customer expectations.
45 hours per week M-F 7:am to 5pm
