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Optical Assistant
Boots —Durham
From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect…
Optical Assistant
Costspex Opticians —Durham
Managing the booking of appointments and transactions. Maintain a clean and welcoming practice environment. Dealing with patient enquiries and collections of…
£12.71 - £13.75 an hour
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Optical Assistant

Boots -
Durham

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Job details

Permanent | Part-time

Benefits

Employee assistance programme
Employee discount

Qualifications

Optical experience

Full job description

274630BR

Optical Assistant

Durham, Princes Bishop Shopping Centre

Permanent

Part-time

Job Description

About the role

As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with.

You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.

Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also:

Order, dispense and collect glasses and contact lenses
Support with eye-tests and pre-screening activities
Provide aftercare support through repairs and adjustments
Complete operational and administrative tasks associated with dispensing prescriptions
Maintain shop floor standards

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.
Passion for customer care
Enthusiasm for learning and personal development

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

Experience in a retail or clinical environment

Our benefits

Boots Retirement Savings Plan
Discretionary quarterly bonus
Generous employee discounts
Clinical and Non-Clinical Career development opportunities
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

If your application is successful, you'll be invited to an in-store interview in the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Closing date

29-Jun-2026

Business Area

Opticians, Retail

Function

Opticians

Specialism

Boots Opticians Operations

Keywords

customer, retail, opticians, optometry, healthcare, healthcare jobs, sales assistant, sales advisor, customer advisor, Optical Support

Hours per week

22.5

Latitude,longitude 1

54.776960228,-1.578622891

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

Hours per week

16 to 24 hours per week

Company

Optics

Division

100 - North

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

OPT103 - North East England

Area

OPT103 - North East England

Store

3439 - Durham - Prince Bishops Shopping Centre

Req Posted Date

22-May-2026

County

County Durham

Country

Address 1

Unit 5

Address 2

The Gates Shopping Centre

Post Code

DH1 4SL

Source

Boots

Need To Know (New)

This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis;, We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week;, This role requires a minimum of 6 months optical experience;, We are looking for candidates who can travel to different stores across a geographical area;, This role includes weekend shifts;

Apply Now

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