Customer support agent Work, Jobs in Dalgety Bay, Fif (with Salaries)

Customer Support Agent
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Gym membership
12d
ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
11d
Buyer
Sephra Europe Ltd —Kirkcaldy
- £40,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
12d
Back Office Agent
Indie Campers —Edinburgh
- Weekend availability
- Hospitality
- English
- Communication skills
Quick apply
Sales Associate
Luca Faloni —Edinburgh
- Full-time
- Bilingual
- Hospitality
- Sales
- Employee discount
Quick apply
Office Agent
Worldwide Flight Services —Edinburgh
- £37,902.24 a year
- Weekend availability
- Customer service
- English
- Administrative experience
Quick apply
Research Assistant
Rettie —Edinburgh
- Full-time
- Microsoft Office
Quick apply
Estate Agent
RE/MAX Scotland —Inverkeithing
Front of House Receptionist
Supercity Aparthotels —Edinburgh
- £13.52 an hour
- Nights as needed
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
- Referral programme
Quick apply
8h
Multilingual Quality Support Secondment
Trainline —Edinburgh
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Spanish
- Customer service
- Scripting
5d
Permissions & Compliance Coordinator
GoFibre —Edinburgh
- £31,000 - £36,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
Concession Manager
Luca Faloni —Edinburgh
- Full-time
- In-person
- Leadership
- Marketing
- Employee discount
Quick apply
Senior Business Travel Consultant - Spanish speaking
Perk —Edinburgh
- Full-time
- Hospitality
- Bar
- Spanish
- Relocation assistance
- Life insurance
Bar Manager
Balbirnie House Hotel —Glenrothes
- £30,831.96 - £34,331.96 a year
- Weekend availability
- Bar
- Management
- Organisational skills
- Employee discount
Quick apply
4d
Child Maintenance Service - Enforcement Case Manager
Department for Work and Pensions —Camelon
- £32,137 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
14d
People Systems Power Apps Developer
Lloyds Banking Group —Edinburgh
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Python
6h
Site Agent / Senior Site Agent
AmcoGiffen —Edinburgh
- £51,000 - £70,000 a year
- Full-time
- Engineering
- Leadership
- Life insurance
Quick apply
Chef
Edinburgh Airport —Edinburgh
- £15.07 an hour
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Free parking
- Employee assistance programme
10d
Process Improvement Manager (Finance 12 month FTC)
Lloyds Banking Group —Edinburgh
- £67,023 - £74,470 a year
- Full-time
- Hybrid work
- Driving
- AI
12d
Engineering Manager (Edinburgh-based)
Lyles Sutherland —Leith
- Overtime
- Hybrid work
- Management
- Mentoring
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d

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Customer Support Agent

Modulr Finance -
Edinburgh

Apply Now

Job details

Full-time
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company events
Private medical insurance
Gym membership

Qualifications

Complaint handling
Technical support

Full job description

Edinburgh, UK

Full-time

In office 4 days/week

Are you curious and excited by experimentation?

Do you want to keep learning and developing while gaining hands-on experience in embedded payments?

Do you want to play a key role in delivering a world-class customer experience?

If so, we would love to hear from you!

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You’ll Do

Respond to customer enquiries via web, email, phone, and other channels, ensuring timely and effective resolution.

Investigate and diagnose issues using company and online resources, maintaining accurate communication and issue logs.

Collaborate with your team to continuously improve the quality of service provided to customers.

Take ownership of the customer experience, seeing complex issues through to resolution.

Work flexibly between 8am and 6pm, Monday to Friday (35-hour week), with 24/7 out-of-hours support on a rota basis (1 week in 6).
Contribute ideas and share knowledge to help improve processes and customer outcomes.

Who You Are

What you’ll need:

A curious mindset and proactive approach to problem-solving.

Experience supporting customers via phone and email.

Confidence in communicating with customers and tailoring your style to different audiences.

High attention to detail and ownership of the customer experience.

Nice to haves:

Experience providing 1st line technical support or troubleshooting technology products.

Complaint handling experience.
Academic background in finance, technology, or business, or European language skills/experience with overseas clients.

What We Offer You

Share Options – Company Share Option Plan (CSOP).

Bonus – Annual discretionary bonus based on company and individual performance.

Flexible benefits – £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental, etc.

Wellbeing app – Confidential, on-demand access to therapy, coaching, and more.

Holidays – 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays; you choose the rest.

Learning opportunities – Two-day onboarding (ModStart) and ongoing development support.

Company-wide events – Participate in collaborative and engaging events.
Bike to work / E-bike scheme

ModInclusion

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

Apply Now

Refine Your Search

customer support agent jobs in dalgety bay, fif

Customer Support Agent

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Buyer

Back Office Agent

Sales Associate

Office Agent

Research Assistant

Estate Agent

Front of House Receptionist

Multilingual Quality Support Secondment

Permissions & Compliance Coordinator

Concession Manager

Senior Business Travel Consultant - Spanish speaking

Bar Manager

Child Maintenance Service - Enforcement Case Manager

People Systems Power Apps Developer

Site Agent / Senior Site Agent

Chef

Process Improvement Manager (Finance 12 month FTC)

Engineering Manager (Edinburgh-based)

I want to receive the latest job alerts for customer support agent in dalgety bay, fif

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