Company Overview
Cumbrian Dreams is a growing holiday and leisure company offering memorable short term stays across unique properties in Cargo and Wigton, including a private swimming pool. We combine comfort, quality and adventure to deliver high quality guest experiences.
Summary
We are looking for a reliable and proactive Housekeeping Supervisor to join our team at Cumbrian Dreams.
This is mainly a hands on cleaning role. You will be required to clean properties, support changeovers, carry out deep cleans and help maintain the cleanliness and safety of our private indoor pool.
Alongside the cleaning work, you will also help organise the small cleaning team, support recruitment and training, complete quality control checks, manage stock and work with the office to make sure cleans are scheduled properly.
This role would suit someone with experience in cleaning, housekeeping, hotel housekeeping, holiday lets or hospitality who is ready to take on more responsibility.
The Role
The Housekeeping Supervisor will be responsible for carrying out cleaning work across our properties and pool site while also helping to supervise and support the small cleaning team.
Our main property changeover days are usually Mondays and Fridays. We have two main property sites, one in Cargo and one in Wigton, with pool cleaning based in Dalston.
The private indoor pool requires morning cleaning including weekends (which can be on a rota). This also includes safe chemical use. All chemicals are provided and full training will be given.
We also have a company electric van available for work travel between sites.
Cleaning Duties
Carry out hands on cleaning across holiday properties and leisure spaces.
Support property changeovers.
Carry out occasional deep cleans.
Follow detailed cleaning checklists to ensure consistency and high standards.
Prepare properties before guest arrival, including checking presentation and guest essentials.
Help with laundry, linen, towels and stock control.
Help maintain our reputation for excellence, ensuring every guest arrives to a spotless and welcoming space.
Clean and prepare the private indoor pool area in the morning. Cover evening pool clean shifts when required.
Assist with cleaning and upkeep of the pool, including safe chemical use.
Supervisory and Organisation Duties
Supervise and support the small cleaning team across multiple sites.
Help recruit, train and develop cleaners as the business grows.
Support the office in organising cleaning schedules and allocating staff to changeovers.
Complete quality control checks before guest arrival.
Support laundry processes and help keep linen and towels organised.
Monitor stock levels and make sure cleaning supplies, linen, towels and guest essentials are available.
Work alongside the maintenance team to report issues, follow up jobs and make sure properties are guest ready.
Support with guest communication where housekeeping, maintenance or property readiness issues arise.
Support occasional out of hours guest issues as part of a shared team approach.
Report damages, maintenance concerns or guest readiness issues to the wider team.
Help improve systems and processes so the cleaning operation runs smoothly.
Maintain high standards of presentation, cleanliness and guest experience at all times.
Requirements
Previous experience in cleaning, housekeeping or hospitality.
Pool cleaning experience would be an advantage but is not essential as training will be given.
Reliable, efficient and friendly, with an eye for detail and a proactive attitude.
Strong attention to detail and pride in high standards.
Happy for hands on cleaning to be the main part of the role.
Comfortable supporting and supervising a small team.
Confident working independently or as part of a team.
Confident working and travelling across multiple sites.
Able to work mornings, weekends and public holidays.
Good communication skills and a positive attitude.
Driving licence preferred due to property locations. A company van is available for work travel between sites.
What We Offer
Pay from £14.00 per hour, depending on experience.
Full time hours preferred, with flexibility considered for the right person.
Opportunity to grow into a wider housekeeping role.
Varied role across holiday homes, leisure spaces and pool facilities.
Company electric van available for work travel.
On site parking.
Staff discount.
Supportive working environment within a growing small business.
Application Questions
What is your availability and how many hours are you looking for?
Do you have experience in cleaning, housekeeping or hospitality?
Have you supervised or supported a cleaning or housekeeping team before?
Are you available for weekend and public holiday work?
Do you have a driving licence?
Work Location: In person
Pay: From £14.00 per hour
Benefits:
- Company car
- On-site parking
Work Location: In person
