JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Supporting in all scheduling activities for all work orders
Supporting the onsite team raising, assigning, changing status, completing (including adding notes) WOs on Corrigo. Ensure all faults recorded are logged and assigned to the relevant teams and actioned within agreed SLAs
Actively chasing for job completion.
Preparing monthly KPIs report, productivity reports, outstanding work orders report and any other Corrigo related reports using Corrigo data extract tool to support all levels of business (ME, workplace, cleaning, catering, security, mailroom
Liaising with helpdesk and wider workplace team for work orders’ escalation, providing constant feedback
Liaise with the operational team and third parties for task allocations.
Liaise with contractor to arrange for call out calls or maintenance visits.
Book meeting rooms to allow maintenance works, team meetings, training sessions.
Ordering materials and submitting PO request forms (Smartsheet)
Train and set up IT for new starters; support existing members of the team with IT issues (e.g. password reset, connectivity issues, Corrigo App, general iPad issues, software updates)
Assist in training new starters on Corrigo.
Carry out toolbox talk, share e learning modules with engineering team
Assisting in submitting expenses
Consult and advise on ME calendar, including coordinating holiday requests
Assisting with Holiday, Sickness and Overtime submission
Supporting with presentation, signage, comms creation
Carry out regular meeting with workplace team to go over their outstanding WOs list
Support with the assessment of suppliers, ensuring regular reviews are completed and trended
Assisting technical service manager, engineering service managers and all supervisors on BAU activities
Prepare monthly report – technical updates.
Assist in preparing Team meetings slide deck (weekly)
Assist with maintenance record keeping.
Assist maintaining site logbooks and during audits both internal and external.
Book engineering training and update training matrix
Admin support to track maintenance contractors/suppliers spend
Personal Competencies, Attributes & Knowledge
A good working knowledge of IT Microsoft applications i.e. Outlook, Word, Excel, PowerPoint, iOS
Demonstrate effective communication and presentation skills.
Understanding the requirements to deliver the highest level of customer service with excellent attention to detail, communication and people skills and the ability to operate in a confident, polite and approachable manner
Flexibility may be required within your working hours to accommodate the operation.
Ability to provide services to the highest specification
Ability to build strong working relationships.
Ability to motivate self and others, excellent time management and organisational skills.
A self-starter capable of taking the initiative in response to changing circumstances
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
