About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Featurespace is the world’s best enterprise software company at protecting people and organizations from the growing threats of fraud and financial crime. We achieve this through intellectual and thoughtful technological innovation focused on helping our customers succeed and grow. Our people are critical to our success and every one of us brings personality, heart, and professionalism to our work. At Featurespace we’ve cultivated an exciting, fun, and positive team atmosphere where everybody can contribute to solving our customers’ problems in an open, safe, and generous environment. We are always seeking to be the best at what we do and make our customers smile, and we’d like you to consider joining the team.
The Role
In your role as Senior Microsoft Systems Administrator you will help us achieve our goals and deliver success on behalf of our customers by maintaining and improving Featurespace's on-prem and Cloud Infrastructure.
Responsibilities:
MS System configuration and support meeting best practice, InfoSec, policy and contractual requirements
Systems maintenance, support, monitoring, audit, and reporting
Reactive incident-management, monitoring, and alerting
Proactive service improvement projects
We value how we go about our work, just as much as what we do. Therefore we're looking for someone who possesses the following qualities:
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Naturally willing to own and drive IT's project-work to completion, matrix-managing others as necessary; results orientated!
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Easily able to "apply your lessons-learned"
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Technically proficient, personable, positively pragmatic
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Naturally proactive, inquisitive and collaborative
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Detailed, focussed, process-orientated
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Driven by evidence, not theory
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Eager to improve the environment, yourself, and the team
This is a hybrid position, with the expectation being 3 days per week in the Cambridge office. Ideally you will live within a commutable distance as this role requires some on-call and occasional out-of hours working.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
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Extensive experience with Enterprise Microsoft server (2012 > 2025) including its architecture, installation, hardening, troubleshooting, patching and operational maintenance
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Management & optimisation of AD, Hyper-V, RDS, Azure, MS365, Teams, Sharepoint, WSO, AWS, MFA, SSO, Conditional Access
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Backup technologies i.e. Veeam (local, Azure, AWS)
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Automated OS & Application Patching technologies
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Enterprise Storage technologies: SAN & NAS (QSAN, DELL)
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DataCentre monitoring & out-of-band hardware management
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Automation & scripting ; Powershell, Ansible, VB, Python
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IT Service Management; Incident, Change & Configuration Management
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Process-driven ITSM tooling (Jira, ServiceNow or similar)
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Structured troubleshooting methodologies
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Third-party support provider management
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Authoring clear technical & user-facing documentation
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Disaster Recovery scenario-testing & process improvement
Great to haves:
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Experience of DevOps / CICD environments
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LAN / WAN & TCP/IP Networking troubleshooting
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Other virtualisation platforms such as OpenStack, VMWare etc
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Exposure working in an audited (PCI DSS or equivalent) environment
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Familiarity with Linux operating systems
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Experience matrix-managing or leading teams through example
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Experience within a 24x7 support operation
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
