Technical support engineer Work, Jobs in Didcot Ox11 (with Salaries)

Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
14d
Technical Support Engineer
Barracuda Networks Inc. —Reading
- Salesforce
- English
- Windows
Quick apply
2d
Technical Support Engineer, Advanced
Keysight Technologies, Inc. —Wokingham
- Part-time
- PMP
- Engineering
- Master's degree
8d
Ops Support (Engineer)-Associate Analyst Level
Visa Europe Limited —Basingstoke
- Microsoft Office
- Java
- C++
7d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Technical Support Engineer II
Delinea —Bracknell
- Full-time
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
Office-Based Service Desk Audio Visual Engineer
Auditel Rental and Service Limited —High Wycombe
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
2d
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Systems Engineer
Ericsson —Reading
- Oracle
- No degree
- Linux
7d
Technical Support Engineer – Bilingual (French and English speaker)
HP —Reading
- Full-time
- Bilingual
- Spanish
- English
Senior Satellite Terminal Support Engineer
ALL.SPACE —Reading
- Overtime
- Military
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Engineer
Quantum Detectors —Oxford
- £30,000 - £45,000 a year
- Full-time
- Maintenance
- Windows
- Scripting
Quick apply
9d
Service Delivery Engineer Fixed Term
CPM UK —Stokenchurch
- £27,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
12d
Senior ICT/Audio Visual/Security Engineer
Sweco UK —Maidenhead
- Part-time
- Hybrid work
- English
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
5h
Senior ICT/Audio Visual/Security Engineer
Sweco —Maidenhead
- Full-time
- Hybrid work
- English
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
5h

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Technical Support Engineer

Fujitsu -
Basingstoke

Apply Now

Job details

Full-time
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Oracle
DNS
Linux
Business requirements

Full job description

Service Team Engineer

Location: Basingstoke

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Team member you will contribute to this by providing 2nd and 3rd Line Technical Support for a contract. This includes supporting and maintaining the Hardware, Software, Applications and Network. Also, the team log, and respond to incidents and service requests from the customers, either resolving these themselves or escalating further if necessary.

Your role will primarily be the maintenance and improvement of the secure implementation of the physical and virtual servers providing the system environments. This will involve testing and application of monthly patches to Linux operating systems and applications on all servers . There will be testing and applying scheduled patches to Oracle software, as well as firmware patches. You will be investigating and implementing updates in response to security alerts and annual security health checks. In addition, there will be the continuing improvement to the hardening of Linux and the Oracle software. You will be reporting into the Service Delivery Lead working with the customer team, service delivery peers, 3rd Parties, Service Lines capability teams, colleagues across service operations, service management and the programme delivery team.

Your transferable skills and experience:

Experience in the following key technologies used on the contract are desirable: Oracle Linux/Red Hat Enterprise Linux, Oracle Application and Database Servers, LogRhythm SIEM tool and Microsoft System Center.
Technical Capability. Works within a team with some supervision supporting end users with technical queries relating to several products/systems.
Business Awareness. Develops an understanding of the customers’ environment and service delivery requirements to enable the delivery of the service.
Process. Follows established processes/systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Documents actions taken to resolve enquiries.
Problem Solving. Takes ownership for listening to and understanding the customer’s problem. Escalates and/or gains support where necessary to resolve the problem. Uses relevant information to diagnose and to resolve or enable resolution in a timely manner.
Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis.
Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, demonstrating personal leadership and initiative.
Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements.

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills or background, this could be the next opportunity for you.

Must be willing and eligible to undergo security clearance.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

Recruitment process

The recruitment process consists of one stages of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

#DNS

Apply Now

Refine Your Search

technical support engineer jobs in didcot ox11

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer, Advanced

Ops Support (Engineer)-Associate Analyst Level

Technical Support Engineer (US hours)

Technical Support Engineer II

Office-Based Service Desk Audio Visual Engineer

Technical Support Engineer

Systems Engineer

Technical Support Engineer – Bilingual (French and English speaker)

Senior Satellite Terminal Support Engineer

Customer Success Engineer

Service Delivery Engineer Fixed Term

Senior ICT/Audio Visual/Security Engineer

Senior ICT/Audio Visual/Security Engineer

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