Customer services co Work, Jobs in Diss, Nfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Bereavement Services Co-Ordinator
East Suffolk Services Limited —Woodbridge
- £31,537 - £34,434 a year
- Full-time
- IT
- Employee discount
- Life insurance
5d
Customer Service Administrator
Jones&Co Lettings —Norwich
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Employee discount
- Sick pay
Quick apply
7d
Barista and Customer Service
Central Connect —Norwich
- Up to £13.45 an hour
- Weekends only
- Serving
- Customer service
- In-person
Quick apply
2d
HR Administration Officer
Ipswich Borough Council —Ipswich
- £33,143 - £35,412 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Sick pay
12d
Clinical Support Team Administrator
NHS Professionals —Ipswich
- £14.05 an hour
- Temporary
- Customer service
- Administrative experience
- In-person
Quick apply
8d
Operations Manager
Stephen Green and Associates —Attleborough
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
6d
Customer Account Manager
Match the Cash Ltd —Norwich
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Financial services
Quick apply
5d
Learning and Development Coordinator
East Suffolk Services Limited —Woodbridge
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Life insurance
Picker
Booker Group —Norwich
- Employee assistance programme
- Employee discount
Quick apply
8d
Housing Adviser
Norwich City Council —Norwich
- £36,363 - £39,152 a year
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Annual leave
- Work from home
7d
Customer Service Advisor
Connells Group —Norwich
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
Quick apply
19h
Customer Team Member
Co-op —Southwold
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
Team Support - Bury St Edmunds Superstore
Tesco UK —Bury St. Edmunds
- £14.31 - £15.52 an hour
- Weekend availability
- Communication skills
6d
Data Analyst Placement 2026-27
Textron Specialized Vehicles —Ipswich
- 8 hour shift
- Microsoft Office
- IT
- Business
- Employee assistance programme
- Sick pay
Works Coordinator
Sanctuary Group —Ipswich
- £32,762 - £34,486 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
8d
Care Home Administrator
Kingsley Careers —Brooke
- £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Employee discount
Concierge
Sanctuary Supported Living —Norwich
- £12.90 an hour
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Retail Manager
Salvation Army Trading Co. Ltd. —Ipswich
- £36,467 a year
- Full-time
- Customer service
4d
Cambridge Depots - Multi-drop Work - Own Van
National Network Logistics —Bury St. Edmunds
- £200 - £240 a year
- Full-time
Quick apply

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customer services co jobs near diss, nfk

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

customer services co jobs in diss, nfk

Customer Service Advisor - Remote

Bereavement Services Co-Ordinator

Customer Service Administrator

Barista and Customer Service

HR Administration Officer

Clinical Support Team Administrator

Operations Manager

Customer Account Manager

Learning and Development Coordinator

Picker

Housing Adviser

Customer Service Advisor

Customer Team Member

Team Support - Bury St Edmunds Superstore

Data Analyst Placement 2026-27

Works Coordinator

Care Home Administrator

Concierge

Retail Manager

Cambridge Depots - Multi-drop Work - Own Van

I want to receive the latest job alerts for customer services co in diss, nfk

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