Contact centre sales & solution Work, Jobs in Dudley, Wmd (with Salaries)

Contact Centre/Sales Advisor
Camping and Caravanning Club —Coventry
- £25,687.70 a year
- Overtime
- Hybrid work
- Sales
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
5d
Customer Service Representative M-F
Safran —Wolverhampton
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Customer Service Representative
Aggreko —Cannock
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Annual leave
- Employee assistance programme
2d
Business Accountant
Sterling Pharma Solutions —Dudley
- Continuous improvement
- Accounting
- Organisational skills
- Employee assistance programme
- Referral programme
2d
Account Manager Team Manager
Brakes —Tamworth
- £32,926 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Technical Sales Manager - Midlands
Atkore —West Bromwich
- Hybrid work
- Sales
- Engineering
- Business development
- Free parking
- Annual leave
Quick apply
Field Sales Engineer
Sandvik —Bromsgrove
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office
10d
Field Sales Engineer - Southern England
Sandvik —Bromsgrove
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office
Store Manager
Pavers —Wolverhampton
- £14.97 an hour
- Part-time
- Management
- Leadership
- Employee discount
Quick apply
11d
Data Centre Thermal Solutions Specialist
IMI Climate Control —Birmingham
- Remote
- CRM software
- AutoCAD
- Sales
Quick apply
Data Centre Thermal Solutions Specialist
IMI plc —Birmingham
- Full-time
- CRM software
- AutoCAD
- Sales
Vertical Sales Manager (Data Centres, Europe)
Atkore —West Bromwich
- Remote
- Sales
- Engineering
- Business development
- Free parking
- Annual leave
Quick apply
Data Centre Thermal Solutions Specialist
IMI Plc - Legacy Precision —Birmingham
- Full-time
- CRM software
- AutoCAD
- Sales
Product Manager - Unified Communications & Contact Centre
Wavenet —Solihull
- Full-time
- Remote
- Product management
- AI
- Annual leave
- Employee assistance programme
Quick apply
Sales & Business Development Manager – Power Consulting (Europe / UK)
Hitachi —Birmingham
- Full-time
- Doctoral degree
- Sales
- Engineering
B2B Client Success Manager
Halfords —Redditch
- Up to £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
UK Fleet Sales Specialist
Changan UK R&D Centre —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Vehicle Ordering and Operations Assistant Manager
Changan UK R&D Centre —Birmingham
- Full-time
- Sales
- Bachelor's degree
- Organisational skills
Brand Ambassador / Trainer
ZAGG Inc —Birmingham
- Sales
- Travel
- Communication skills
Quick apply
Digital Solutions Account Manager
Probrand Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply

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contact centre sales & solution jobs near dudley, wmd

Contact Centre/Sales Advisor

Camping and Caravanning Club -
Coventry

Quick apply

Job details

Full-time
£25,687.70 a year
5 days ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Employee discount

Qualifications

Sales
GCSE
Communication skills
Time management

Full job description

Service Centre Advisor

37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30

plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime

£25,687.70 per annum

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high‑quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions‑driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club.

Daily duties and responsibilities will include:

Champion the value of Club membership by confidently communicating its benefits and proactively engaging non‑members to drive membership growth.
Handle all member and non‑member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service.
Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member.
Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team.
Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound.
To utilise skills of persuasion to encourage members to engage more with us or renew their membership.
Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships.
Consistently meet and exceed call‑handling KPIs, contributing to the overall performance and success of the Service Centre.
Drive customer satisfaction in line with Net Promoter Score expectations.
To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing.

We are looking for the following in applications:

GCSE’s or equivalent to include English and Maths
Competent with Microsoft packages
Experience of working within a busy customer environment or team
Experience of customer interactions, service and persuasive skills
Develop a good working knowledge, process understanding and time management
Excellent customer facing, relationship building and interpersonal skills
Excellent standard of verbal and written communication both internally and externally
Experience of sales through service and product knowledge

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period).

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close : 31st July 2026

Quick apply

Refine Your Search

contact centre sales & solution jobs in dudley, wmd

Contact Centre/Sales Advisor

Customer Service Representative M-F

Customer Service Representative

Business Accountant

Account Manager Team Manager

Technical Sales Manager - Midlands

Field Sales Engineer

Field Sales Engineer - Southern England

Store Manager

Data Centre Thermal Solutions Specialist

Data Centre Thermal Solutions Specialist

Vertical Sales Manager (Data Centres, Europe)

Data Centre Thermal Solutions Specialist

Product Manager - Unified Communications & Contact Centre

Sales & Business Development Manager – Power Consulting (Europe / UK)

B2B Client Success Manager

UK Fleet Sales Specialist

Vehicle Ordering and Operations Assistant Manager

Brand Ambassador / Trainer

Digital Solutions Account Manager

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