Maintenance Assistant – Apollo Hotel Birmingham
Full-time, on-site _ Hands-on, varied role in an independent hotel_
Are you a practical, hands-on person who enjoys fixing things, solving problems and seeing the results of your work straight away?
At Apollo Hotel Birmingham (126 bedrooms, conference & banqueting, minutes from the city centre), we’re looking for a Maintenance Assistant to join our small, friendly, owner-managed team.
Because we’re an independently owned, single-site hotel, this is a genuinely all-round role – you won’t be stuck doing the same thing every day. You’ll quickly become the “go-to” person for keeping the building safe, smart and fully operational for our guests and team.
What you’ll be doing
Working closely with the General Manager and Heads of Department, you will:
- Carry out day-to-day repairs and maintenance across bedrooms, public areas, back-of-house and the hotel grounds.
- Respond to maintenance requests logged by Reception and Housekeeping and complete them in a timely, guest-friendly manner.
- Undertake basic plumbing and electrical tasks (e.g. tap and toilet fixes, changing sockets/switches, replacing lamps and fittings).
- Support with CCTV, telephony and basic IT-related issues (e.g. checking connections, replacing simple components).
- Perform joinery and decorating tasks (doors, handles, minor carpentry, painting, filling and touch-ups).
- Carry out routine checks and preventative maintenance (e.g. plant rooms, lighting, guest corridors, external areas).
- Liaise with our specialist contractors (electrical, plumbing, lifts, fire safety, etc.) when more complex work is required and assist them on site.
- Ensure all work is completed safely, neatly and in line with Health & Safety, Fire Safety and COSHH requirements.
- Keep the maintenance workshop, tools and stores tidy, organised and secure.
No two days will be the same – one morning you might be fixing a guest room issue, later you could be helping with a conference room setup or a decorating project.
What we’re looking for
We’re looking for a reliable, practical all-rounder who takes pride in their work and enjoys being part of a hotel team.
You will ideally have:
- At least 3 years’ experience in a similar maintenance / handyperson / facilities role (hotel or similar environment preferred).
- Good basic skills in a range of trades – e.g. plumbing, electrics, joinery, decorating and general repairs.
- A solid understanding of safe working practices, with awareness of Health & Safety, Fire Safety and COSHH (or a willingness to build your knowledge in these areas).
- The ability to diagnose issues, work methodically and know when to escalate to a specialist contractor.
- Good communication skills – comfortable dealing with colleagues and, when needed, speaking politely with guests.
- A positive, flexible attitude – happy to roll up your sleeves, help where needed and manage your workload sensibly.
What we offer
- A full-time, permanent role in a well-established, busy 3-star hotel.
- A competitive starting salary (c. £27,000 per annum) paid monthly.
- Company pension.
- Staff discounts on hotel services (details discussed at interview).
- The chance to work closely with experienced external professionals across different trades, so your skills can naturally grow over time.
- A supportive, close-knit team where you’re known by name, not a number, and where your work has a visible impact every day.
Important information
- You must be able to prove your eligibility to live and work in the UK.
- Good references are essential.
- All information you provide will be treated with the utmost confidentiality.
If this sounds like the right next step for you and you’d like to be part of a friendly, independently owned hotel where your skills really matter, we’d love to hear from you.
Please apply via Indeed with your CV and a brief note about your relevant experience.
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Birmingham B16 9RA: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you currently a resident of Birmingham?
- Are you currently employed?
Education:
- GCSE or equivalent (preferred)
Experience:
- Maintenance: 3 years (required)
- Hotel: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
- Skills Certificates (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
