Service advisor Work, Jobs in Dumfries, Dgy (with Salaries)

Customer Service Advisor
Scania —Dumfries
- From £26,700 a year
- Full-time
- Travel
- No travel
- Employee discount
- Life insurance
Service Advisor
Park's Motor Group —Dumfries
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
4d
Parts Advisor
Arnold Clark —Dumfries
- £30,500 - £42,500 a year
- Customer service
- Employee discount
Quick apply
13d

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Sales Executive
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✔ Convert telephone, digital and showroom visitors to Park’s customers by creating lasting relationships. ✔ Assist customers in completing relevant paperwork to…
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service advisor jobs near dumfries, dgy

Customer Service Advisor

Scania -
Dumfries

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Job details

Permanent | Full-time
From £26,700 a year

Benefits

Company pension
Employee discount
Life insurance

Full job description

Customer Service Advisor - Dumfries

Working Hours: Monday - Friday - Week 1: 07:30 - 16:00, Week 2: 09:30 - 18:00. Every other saturday morning (4 hrs). 42 Hour week on average.

Salary from £26,700, plus an excellent benefits package, including:

In-house training provided to support career progression
28 days holiday + public holidays which increases with service
Competitive employer pension
Discounts on major retail outlets, including groceries
4x basic salary life insurance
Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for a motivated individual to join our team at Dumfries. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first-class service and an organised approach to your work.

Key Responsibilities:

Meet and greet all customers on arrival in a professional and friendly manner.
Manage day to day administrative tasks confidently and efficiently.
Use initiative and be comfortable working as an individual.
Plan, schedule, and coordinate work.
Create and process job cards, checking for existing work in progress.
Check account detail, available credit and obtain relevant authorisation.
Provide timely updates to our customers.
Agree timescales for unscheduled work and follow through to completion.

If you are interested in this exciting opportunity, please apply today.

Next steps:
1. If you like the sound of this position, please apply today.
2. A member of the Scania Recruitment team will contact you to discuss your application.
3. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.

Requisition ID: 24521

Number of Openings: 1.0

Part-time / Full-time: Full-time

Permanent / Temporary: Permanent

Country/Region: GB

Location(s): Dumfries, GB, DG1 3PH

Required Travel: 0%

Workplace: On-site

Apply Now

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